The impact of e-WOM on hotels management reputation: exploring tripadvisor review credibility with the ELM model
In recent years, electronic word of mouth (e-WOM) has been widely used by consumers on
different online platforms. The numerous studies have emphasized the growing importance …
different online platforms. The numerous studies have emphasized the growing importance …
[PDF][PDF] The importance of behavioral data to identify online fake reviews for tourism businesses: A systematic review
In the last several decades, electronic word of mouth (eWOM) has been widely used by
consumers on different digital platforms to gather feedback about products and services from …
consumers on different digital platforms to gather feedback about products and services from …
Understanding# WorldEnvironmentDay user opinions in Twitter: A topic-based sentiment analysis approach
The main objective of this exploratory study is to identify the social, economic, environmental
and cultural factors related to the sustainable care of both environment and public health …
and cultural factors related to the sustainable care of both environment and public health …
Detecting indicators for startup business success: Sentiment analysis using text data mining
The main aim of this study is to identify the key factors in User Generated Content (UGC) on
the Twitter social network for the creation of successful startups, as well as to identify factors …
the Twitter social network for the creation of successful startups, as well as to identify factors …
Exploring key indicators of social identity in the# MeToo era: Using discourse analysis in UGC
Recent years have been characterized by the ubiquitous use of social networks as a mean
of self and social identity, which offers new opportunities for qualitative and quantitative …
of self and social identity, which offers new opportunities for qualitative and quantitative …
Understanding online consumer behavior and eWOM strategies for sustainable business management in the tourism industry
Electronic word of mouth (eWOM) has been widely used by most consumers on different
digital platforms. This review aimed to obtain further insights into online consumer behavior …
digital platforms. This review aimed to obtain further insights into online consumer behavior …
The impact of social media on consumers' purchasing behaviour in Malaysian restaurants
Over the years, the dynamic advancement of technology has shaped the food and beverage
industry in Malaysia. Today, the huge shift in the industry has resulted in consumers seeking …
industry in Malaysia. Today, the huge shift in the industry has resulted in consumers seeking …
Comparing a traditional approach for financial Brand Communication Analysis with a Big Data Analytics technique
Although large amounts of data are now available to companies, mere possession of these
data is not sufficient, and for better business decisions, it is necessary to perform thorough …
data is not sufficient, and for better business decisions, it is necessary to perform thorough …
Do online comments affect environmental management? Identifying factors related to environmental management and sustainability of hotels
The main aim of this study was to identify the key indicators related to environmental
management and sustainability of hotels as perceived by travelers during their trips. The …
management and sustainability of hotels as perceived by travelers during their trips. The …
Understanding user behavioral intention to adopt a search engine that promotes sustainable water management
An increase in users' online searches, the social concern for an efficient management of
resources such as water, and the appearance of more and more digital platforms for …
resources such as water, and the appearance of more and more digital platforms for …