User involvement is a widely accepted principle in development of usable systems.
However, it is a vague concept covering many approaches. This study first clarifies the …

Context: The software industry has sought to apply User eXperience (UX) practices that can
help maintain a sustainable business. UX practices make it possible to conduct research …

Requirements Engineering: A Roadmap Page 1 Requirements Engineering: A Roadmap
Bashar Nuseibeh & Steve Easterbrook Key Research Pointers Better modelling and analysis of …

Operational Excellence (OpEx) is understood by the quest to continuously improve
performance. While used by organizations worldwide, the capacity of OpEx programmes to …

Designing Collaborative Systems: A Practical Guide to Ethnography introduces a
new'ethnographic'approach that will enable designers to create collaborative and interactive …

Requirements engineering process is a human endeavor. People who hold a stake in a
project are involved in the requirements engineering process. They are from different …

Despite its success over the last 30 years, the field of Requirements Engineering (RE) is still
experiencing fundamental problems that indicate a need for a change of focus to better …

The purpose of this paper is to present an alternative systems thinking–based perspective
and approach to the requirements elicitation process in complex situations. Three broad …

Researchers highlight end-user involvement in system design as an important concept for
develo** useful and usable solutions. However, end-user involvement in software …

It is increasingly recognized that human, social, and political factors have a significant
impact on software systems design. To address this, ethnographic studies of work have …