Bibliometric and visualized review of smart tourism research

S Chen, D Tian, R Law, M Zhang - International journal of …, 2022 - Wiley Online Library
Using bibliometric analysis, this research provides a comprehensive, systematic, and visual
overview of 441 studies related to smart tourism, which were published between 2010 and …

Investigating the use experience of restaurant service robots: the cognitive–affective–behavioral framework

CF Chen, VG Girish - International Journal of Hospitality Management, 2023 - Elsevier
This study investigates the approach behavior of the respondents by using the cognitive–
affective–behavioral framework in the context of restaurant service robots. An online survey …

Enhancing digital presence for maximizing customer value in fast-food restaurants

FM Daradkeh, TH Hassan, T Palei, MY Helal… - Sustainability, 2023 - mdpi.com
Digital transformation has altered the way customers interact with restaurants. As a result,
digital transformation has had an enormous impact, changing restaurant customer value …

Are consumers more attracted to restaurants featuring humanoid or non-humanoid service robots?

H Huang, SQ Liu - International Journal of Hospitality Management, 2022 - Elsevier
The restaurant industry has witnessed a dramatic rise of service robots. Previous research
suggests that humanoid service robots are perceived as social entities and thus might lead …

Exploring the intersections of Tourism and Hospitality: A review and research agenda

R Ramos, P Rita, S Moro - Tourism & Management Studies, 2024 - dialnet.unirioja.es
This study comprehensively reviews the literature since 2000 addressing contemporary
tourism and hospitality research. The research conducted bibliometric analysis and topic …

Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis

C Ma, A Fan, AS Mattila - International Journal of Hospitality Management, 2024 - Elsevier
This research presents a comprehensive analysis of significant factors sha** consumer
technology adoption and experiences in the hospitality and tourism sector. Technology …

Mobile communications for tourism and hospitality: a review of historical evolution, present status, and future trends

S Chen, R Law, M Zhang, Y Si - Electronics, 2021 - mdpi.com
As the fifth-generation (5G) mobile communication technology captures public attention,
reviewing the first to fourth generations with the anticipated implications of 5G and afterward …

Self-service technologies (SSTs) in airline services: multimediating effects of flow experience and SST evaluation

HY Moon, BY Lee - International Journal of Contemporary Hospitality …, 2022 - emerald.com
Purpose This study aims to investigate the effects of consumers' motivations on behavioral
intention to use self-service technology (SST) in airline services exploring multimediating …

An exploratory investigation of technology-assisted dining experiences from the consumer perspective

Q Gu, M Li, S Huang - International Journal of Contemporary …, 2023 - emerald.com
Purpose The use of modern technologies in restaurants has become a trend. For food and
beverage services, embracing new technologies helps solve the dilemmas of increasing …

Spatial stigma and environmentally responsible behaviors during the pandemic: The moderating role of self-verification

M He, B Liu, Y Song, Y Li - Tourism Management Perspectives, 2022 - Elsevier
The environmentally responsible behavior (ERB)-related research has been well
documented; however, few scholars have yet reconsidered this field under the impact of the …