In an era marked by rapid technological progress, the pivotal role of Artificial Intelligence (AI)
is increasingly evident across various sectors, including local governments. These …

More than 75% of Fortune 500 companies have established models of shared services with
the aim of gaining superior performance by cost savings and service enhancements …

It is important for researchers to efficiently conduct quality literature studies. Hence, a
structured and efficient approach is essential. We overview work that has demonstrated the …

In e-government automated decision-making increases, forming part of a trend towards"
smart" and self-regulating systems. This necessitates the introduction of new relationships …

Collaboration between public sector organizations is typically understood as a response to
complexity. Agencies collaborate in order to address complex, cross-cutting policy needs …

There are many obstacles to effective open innovation in the public sector context,
especially at the “fuzzy front end”(FFE), where the need or opportunity is known but serious …

Because health care delivery organizations (HDOs) increasingly rely on information
technology (IT) in their delivery of health care services, recognition of how to exploit …

Abstract “Administrative intensity”(AI) describes the proportion of total resources that
organizations spend on administrative support functions rather than primary service and …

Collaboration among governmental organizations has been regarded as essential for
realizing benefits of e-government investments. Inter-organizational collaboration on e …

This book advances our understanding of resource-dependent regions in developed
economies in the 21st Century. It explores how rural and small town places are working to …