During the past decade, ambidexterity research has broadened from its traditional macro-
level focus to examine the micro-level perspectives of ambidexterity on various settings. The …

Context The e-government concept has gained significant interest from academics and
practitioners. E-government projects have altered how government institutions …

This study investigates the public's initial trust in so-called “artificial intelligence”(AI) chatbots
about to be introduced into use in the public sector. While the societal impacts of AI are …

The purpose of this study is to validate an integrated model of e-filing continuance usage.
The model has its theoretical basis in the expectancy confirmation theory and the DeLone …

The practice of online learning can appreciably enhance administrative, communicative, and
educational qualities, support learning using scarce resources and limited infrastructure …

Although much literature has discussed the potential of e-government for improving citizens'
trust in government, the question of how e-government use affects citizens' trust in …

E-Government is a global trend with far-reaching benefits if implemented in the optimal way.
All nations, irrespective of whether they are considered developed or develo** …

When analyzing the causes that lead to digital government success or failure, state of the art
research is often divided into two main areas:(1) implementation of these initiatives by …

This paper empirically investigates the association of quality information provided by a
government agency on social media and citizen's online political participation. It further …

BACKGROUND AND OBJECTIVES: Urbanization has been causing many problems for the
environment and society. An ineffective and inefficient government also contributes to urban …