[PDF][PDF] The interrelationship between perceived quality, Perceived value and user satisfaction towards behavioral intention in public transportation: A review of the …

ANH Ibrahim, MN Borhan - Int. J. Adv. Sci. Eng. Inf. Technol, 2020 - researchgate.net
The most critical concern to the public transportation service is the low number of ridership.
The lack of enthusiasm to use public transportation is because the passengers were not …

The role of artificial intelligence in the development of rail transport

P Ficzere - Cognitive Sustainability, 2023 - cogsust.com
Artificial intelligence plays a revolutionary role in modern transport systems. The article
discusses the role of artificial intelligence in railway transport and its potential impact on the …

[HTML][HTML] The influence of service quality on user's perceived satisfaction with light rail transit service in Klang Valley, Malaysia

ANH Ibrahim, MN Borhan, MH Osman, MR Mat Yazid… - Mathematics, 2022 - mdpi.com
Light rail transit (LRT) systems are vital aspects of the worldwide endeavor to achieve
transport sustainability and have been essential in enhancing the economies of urban …

[HTML][HTML] An Empirical Study of Passengers' Perceived Satisfaction with Monorail Service Quality: Case of Kuala Lumpur, Malaysia

ANH Ibrahim, MN Borhan, MH Osman, FH Khairuddin… - Sustainability, 2022 - mdpi.com
The aim of the current study was to examine passengers' perceived satisfaction with a
monorail system by determining the factors that dominated their perception. For this study …

Sustainability of public transportation: An examination of user behavior to real-time GPS tracking application

WC Chan, WH Wan Ibrahim, MC Lo, MK Suaidi, ST Ha - Sustainability, 2020 - mdpi.com
Public transportation is an effective method of mobility that promotes cost-saving and is
environmentally friendly. Poor public transport ridership in Malaysia is due to the …

In-depth analysis and model development of passenger satisfaction with public transportation

MM Zefreh, B Hussain, T Sipos - KSCE Journal of Civil Engineering, 2020 - Elsevier
Improvement in the understanding of the main drivers of passenger satisfaction with public
transportation (PT) is crucial for increasing the attractiveness of the PT. This study explores …

Passengers Satisfaction Analysis of Quality and Schedule of Commuter Line Service: A Case Citayam-Tebet Route

R Fauziawati, AI Rifai… - Citizen: Jurnal Ilmiah …, 2022 - journal.das-institute.com
Commuter Railways (KRL) is one of Indonesia's modes of mass transportation, especially in
the Jabodetabek area. The existence of KRL makes it easier for people to travel, so it is …

[HTML][HTML] The relation between transit service availability and productivity with customers satisfaction

L Shbeeb - Transportation Research Interdisciplinary Perspectives, 2022 - Elsevier
Limited access to public service and a lack of measurable quality of service attributes
composes a challenge for providing acceptable service quality. This research addresses the …

The Satisfaction Analysis of Bus Double Decker Passengers: A Case Bekasi-Semarang Route

RB Dewantoro, AI Rifai… - Citizen: Jurnal Ilmiah …, 2022 - journal.das-institute.com
Double-decker buses are the latest mode of public transportation that is one of the choices
for travelers. Passenger satisfaction is the main thing, so this mode remains an option and …

Determinants of customer satisfaction and loyalty in public transport: a PLS-SEM approach

WC Chan, WHW Ibrahim, MC Lo, MK Suaidi… - Studies of Applied …, 2021 - ojs.ual.es
Public transport (PT) continues to receive much attention from many countries as a means to
reduce traffic congestion, accident, and pollution. Moreover, PT can boost mobility, physical …