Assessing cybersecurity awareness among bank employees: A multi-stage analytical approach using PLS-SEM, ANN, and fsQCA in a develo** country context

RC Chanda, A Vafaei-Zadeh, H Hanifah, D Nikbin - Computers & Security, 2025 - Elsevier
The financial sector is a prime target for cybercriminals which increases the need for banks
to enhance employee cybersecurity awareness. This study examines the critical factors that …

Exploring factors influencing the continued use of personal cloud computing services: an extended expectation-confirmation model

HH Khahar, A Vafaei-Zadeh, H Hanifah… - Journal of Science and …, 2025 - emerald.com
Purpose This study leverages an enhanced expectation confirmation model of information
technology continuance to explore the factors that shape the continuance intention toward …

The Emergence of Smart Chatbots in Online Health Services: Unveiling Adoption Intentions and Influencing Factors

A Gui, WB Lay, JJ Chia… - … Conference on Data …, 2024 - ieeexplore.ieee.org
The use of mobile health applications, or M-Health Applications, has surged in popularity in
recent years, especially since the onset of the COVID-19 pandemic. Users of M-health care …

The Use of Chatbot and its Impact on Academic Achievement

A Gabriella, A Gui, RC Chanda - 2024 IEEE Symposium on …, 2024 - ieeexplore.ieee.org
In recent years, the adoption of chatbot technology has garnered significant interest for its
potential to revolutionize various domains, including education. This study aims to analyse …

Technology Security in Digital Banks and Its Impact on Continuance Intention

A Gui, FP Siagian, NFBM Idres… - 2024 IEEE Symposium …, 2024 - ieeexplore.ieee.org
To enhance customer trust, reduce perceived risks, and increase customer satisfaction, the
technological security of digital banking services is paramount. When customers are …

The Effect of Trust, Perceived Risk, User Interface and User Experience on M-Commerce's Purchase Intention

A Gui, ABL Mailangkay, SRM Zainal… - 2024 Research …, 2024 - ieeexplore.ieee.org
M-commerce, or mobile commerce, refers to the buying and selling of goods and services
through wireless handheld devices like smartphones and tablets. It represents a significant …

From Skepticism to Acceptance: Trust and Behavior in Smart City Adoption

A Gui, Y Aprilia, D Syamsuar… - 2024 Research …, 2024 - ieeexplore.ieee.org
A smart city leverages technology and data to enhance the quality of life for its residents,
improve urban services, and optimize resource management. By employing ICT …