[HTML][HTML] It's worth it! High performance work systems for employee job satisfaction: The mediational role of burnout
This study aims to analyse the mechanisms through which high performance work systems
(HPWSs) affect employee job satisfaction in hospitality firms. A sample of 202 hotel …
(HPWSs) affect employee job satisfaction in hospitality firms. A sample of 202 hotel …
High performance work systems in the tourism and hospitality industry: a critical review
Purpose This study aims to provide an up-to-date theoretically based qualitative review
regarding the “high-performance work systems”(HPWS) approach in the area of the tourism …
regarding the “high-performance work systems”(HPWS) approach in the area of the tourism …
The effects of high performance work systems in employees' service-oriented OCB
The present research investigates the effects of “High Performance Work Systems (HPWS)”
on employees'“work engagement” and “service-oriented Organizational Citizenship …
on employees'“work engagement” and “service-oriented Organizational Citizenship …
Effects of high-performance work systems (HPWS) on hospitality employees' outcomes through their organizational commitment, motivation, and job satisfaction
The purpose of this research is to examine the underlying mechanisms inside the so-called
black box that relate high performance work systems (HPWS) with employees' well-being …
black box that relate high performance work systems (HPWS) with employees' well-being …
[HTML][HTML] The impact of employee-oriented CSR on quality of life: Evidence from the hospitality industry
This paper builds on recent corporate social responsibility (CSR) literature and on
stakeholder theory. Our aim is to analyze the direct and indirect effects of employee-oriented …
stakeholder theory. Our aim is to analyze the direct and indirect effects of employee-oriented …
A quarantined lodging stay: The buffering effect of service quality
How do guests feel during their stay at quarantine lodging? This study draws on terror
management theory and social exclusion theory to synthesize a model that highlights …
management theory and social exclusion theory to synthesize a model that highlights …
High-performance work systems in job demands-resources theory: Implications for employee burnout and quality of life
Building on recent developments in job demands-resources (JD-R) theory, we investigate
how high-performance work systems (HPWS) are related to both the motivational and health …
how high-performance work systems (HPWS) are related to both the motivational and health …
The bright side of work-related deviant behavior for hotel employees themselves: Impacts on recovery level and work engagement
J Fan, M Zhang, X Wei, D Gursoy, X Zhang - Tourism Management, 2021 - Elsevier
This study examines the immediate positive benefits of work-related deviant behavior on
hotel employees' recovery level and work engagement leveraging conservation of resources …
hotel employees' recovery level and work engagement leveraging conservation of resources …
Cocreation of the hospitality brand experience: A triadic interaction model
Although dyadic interactions among customers have widely been acknowledged to impact
customer experience, the interdependence between customers and the service provider …
customer experience, the interdependence between customers and the service provider …
Pushing forward high-performance work systems in the hotel industry: A procedural-justice climate to promote higher unit-level outcomes
In this study, we examine how the high-performance work system (HPWS) can be used to
promote positive employee behavior leading to higher organizational service performance …
promote positive employee behavior leading to higher organizational service performance …