Despite the importance to researchers and practitioners of how information technology (IT)
contributes to organizational performance, there is an ongoing debate about the extent of IT …

Business process re-engineering (BPR) is an approach to improving organizational
performance. It evolved mostly within the private sector to maintain a successful business …

Many companies invest considerable resources in develo** Business Analytics (BA)
capabilities to improve their performance. BA can affect performance in many different ways …

Purpose This paper aims to investigate the impact of business process reengineering on
organizational performance in the Malaysian electronics manufacturing industry during the …

Despite the importance of investing in information technology, research on business value of
information technology (BVIT) shows contradictory results, raising questions about the …

Although many researchers have studied different factors which affect E-Learning outcomes,
there is little research on assessment of the intervening role of readiness factors in E …

Purpose–The purpose of this paper is to study the role of business intelligence (BI) in
achieving agility in supply chain context by examining the relationship between BI …

This study proposes a measurement instrument for port performance in the context of
container transport logistics (CTLs) by taking perspectives from different port stakeholders …

Research on the CRM-performance link has been fragmented due to various perspectives
on CRM. This study, considering different concepts of CRM, proposes a process-oriented …

This article investigates the influence of organisation size on the effective implementation of
performance measurement systems (PMSs). Contingency theory suggests that size effects …