This study reviews the rich yet fragmented literature on digital transformation in the
hospitality industry. Using 2527 peer-reviewed English articles published between 2000 and …

This study explores the application of artificial intelligence (AI) and robotics technology in the
hospitality industry. After reviewing and evaluating research and articles, currently, robotics …

Smart hotel is a novel concept in the hospitality industry, and few studies have examined
hotel consumers' intentions to visit smart hotels. This study investigates the relationship …

The Internet and cloud computing changed the way business operate. Standardised web-
based applications simplify data interchange which allow internal applications and business …

We investigate to what extent digital marketing strategies (such as having a digital marketing
plan, responsiveness to guest reviews, and monitoring and tracking online review …

Abstract Service robots are playing an increasing role in tourism and hospitality. However,
this advanced technology is not immune to mistakes. The current research focuses on …

This study provides a new perspective on the effect of social media use in SMEs. The
purpose of this paper is to investigate the influence of social media on firm performance with …

Investigating an innovative service with hospitality robots | Emerald Insight Books and journals
Case studies Expert Briefings Open Access Publish with us Advanced search Investigating an …

The present research investigates the role of digital marketing on business performance in
the small and medium enterprises sector of the United Arab Emirates. Technological …

Purpose The purpose of this paper is to propose and test a model designed to realize
employee and organizational performance gains in develo** economies …