Retail store operations: Literature review and research directions
In the digital age, retail store operations face a variety of novel challenges and complexities.
We review 255 papers on retail store operations from 32 operations research, management …
We review 255 papers on retail store operations from 32 operations research, management …
Fault tolerant central saga orchestrator in RESTful architecture
K Malyuga, O Perl, A Slapoguzov… - 2020 26th Conference of …, 2020 - ieeexplore.ieee.org
Microservices RESTful architecture is almost a standard for e-commerce web applications
today. It brings domain isolation, development and support independence. In the same time …
today. It brings domain isolation, development and support independence. In the same time …
Real-Time Labour Allocation in grocery stores: A simulation-based approach
S Mou, DJ Robb - Decision Support Systems, 2019 - Elsevier
Aligning staff with changing customer and store needs is key to store operations
management. There is considerable research on personnel scheduling, but little on the …
management. There is considerable research on personnel scheduling, but little on the …
A constraint programming approach for solving a queueing design and control problem
A facility with frontroom and backroom operations has the option of hiring specialized or
cross-trained workers. Cross-trained workers can be switched between the two rooms …
cross-trained workers. Cross-trained workers can be switched between the two rooms …
Stability analysis of a two-station cascade queueing network
E Morozov, B Steyaert - Annals of Operations Research, 2013 - Springer
We consider a two-station cascade network, where the first station has Poisson input and the
second station has renewal input, with iid service times at both stations. The following partial …
second station has renewal input, with iid service times at both stations. The following partial …
Stability analysis of cascade networks via fluid models
R Delgado, E Morozov - Performance Evaluation, 2014 - Elsevier
In this work, the fluid approach methodology is first applied to find a sufficient stability
condition for a two-station cascade network: customers that are awaiting service at the first …
condition for a two-station cascade network: customers that are awaiting service at the first …
An overview of industry practice and empirical research in retail workforce management
Retail store associates are frontline employees of retail organizations and are responsible
for delivering superior in-store experience to its customers. Store associates provide …
for delivering superior in-store experience to its customers. Store associates provide …
Modeling and analysis of the customer checkout process with flexible servers for a retail store
W Yang, S Takakuwa - Proceedings of the 23rd International Conference …, 2017 - Springer
Staff should perform several jobs beside checkout operations during working hours in a
retail store. To maintain a high service level, those who are performing other jobs may switch …
retail store. To maintain a high service level, those who are performing other jobs may switch …
Assessment of organizational policies in a retail store based on a simulation model
This paper evaluates three organizational policies in a retail store by a discrete simulation
model in Simio®. The policies implemented were using one, two, or three express …
model in Simio®. The policies implemented were using one, two, or three express …
Analysis of a service facility with cross trained servers and optional feedback
This paper studies a problem faced by a service facility with front and back room operations.
The servers in the front room deal with serving customers, perhaps from a queue and those …
The servers in the front room deal with serving customers, perhaps from a queue and those …