Purpose The popularity of mobile technologies and applications is constantly growing and
undoubtedly changing consumers' and providers' behavior. The purpose of this study is to …

Nowadays, smart wearable technology comes up to different sectors and is gaining
momentum to be implemented in everyday objects. Smartwatches are the most popular type …

Although smart tourism has gained increasing attention, empirical investigations of smart
tourist attraction (STA) from a tourist perspective are still limited. The purpose of this study is …

The growing popularity of mobile technologies and applications, lead many companies to
develop relations with consumers through mobile applications. Therefore, it is important to …

Given the accelerating adoption of apps and mobile technology in the hospitality and
tourism industry, it is critical to understand customer experience of mobile apps as emerging …

Purpose: This paper presents a review of the current state and potential capabilities for
application of robots, artificial intelligence and automated services (RAISA) in hotel …

The fast adoption of the smartphone and its associated applications (apps) is changing the
landscape of the hospitality industry in terms of marketing and distribution. Within this …

The recent boom in online food ordering and delivery in Qatar has led to increased
competition among service providers within the industry. Identifying the gap in research in …

The proliferation of smartphone ownership and mobile travel bookings has persuaded
hoteliers to develop mobile strategies and develop applications (apps). To investigate the …

While there is abundant knowledge about the antecedents and outcomes of hotel mobile
app adoption, research has rarely looked into users' actual use experience with these apps …