[HTML][HTML] Factors influencing the user behaviour of shared autonomous vehicles (SAVs): A systematic literature review

M Greifenstein - Transportation research part F: traffic psychology and …, 2024 - Elsevier
The emergence of autonomous driving technologies will transform mobility in the future.
Shared autonomous vehicles (SAVs) are crucial elements of sustainable future mobility …

What drives tourists' continuance intention to use ChatGPT for travel services? A stimulus-organism-response perspective

HC Pham, CD Duong, GKH Nguyen - Journal of Retailing and Consumer …, 2024 - Elsevier
The recent surge in AI technologies, like ChatGPT, has sparked significant interest in their
potential to revolutionize various industries, with the travel and tourism sector at the forefront …

What influences consumer AI chatbot use intention? An application of the extended technology acceptance model

M Liu, Y Yang, Y Ren, Y Jia, H Ma, J Luo… - Journal of Hospitality …, 2024 - emerald.com
Purpose As information technology advances, the prevalence of AI chatbot products is on
the rise. Despite optimistic market projections, consumer skepticism towards these agents …

[HTML][HTML] Understanding Users' Acceptance of Artificial Intelligence Applications: A Literature Review

P Jiang, W Niu, Q Wang, R Yuan… - Behavioral …, 2024 - pmc.ncbi.nlm.nih.gov
In recent years, with the continuous expansion of artificial intelligence (AI) application forms
and fields, users' acceptance of AI applications has attracted increasing attention from …

Finding the sweet spot: Exploring the optimal communication delay for AI feedback tools

Y Shi, B Deng - Information Processing & Management, 2024 - Elsevier
AI writing assistants that are capable of offering rapid, automatic, and corrective feedback
are becoming increasingly powerful, providing accurate and automatic feedback to …

Virtually human: anthropomorphism in virtual influencer marketing

E Dabiran, S Farivar, F Wang, G Grant - Journal of Retailing and Consumer …, 2024 - Elsevier
Virtual influencers (VIs), digitally created characters with a significant presence on social
media, are progressively engaged to promote products and brands. Understanding the …

Anthropomorphic last-mile robots and consumer intention: An empirical test under a theoretical framework

S Xu, X Zhang, R Kim, M Su - Journal of Retailing and Consumer Services, 2024 - Elsevier
Despite booming online retail in cities, there is almost no research on the complex
relationship between anthropomorphic delivery robot targets and consumer behavior. This …

The effect of robot anthropomorphism on revisit intentions after service failure: a moderated serial mediation model

J Cui, J Zhong - Asia Pacific Journal of Marketing and Logistics, 2023 - emerald.com
Purpose The purpose of this study is to examine how robotic anthropomorphism and
personalized design may affect consumers' reactions to brands after service failure …

Why do drivers resist the use of partial automation features? A perspective from psychological reactance theory

Y Zhang, H Gong, C Zheng - … Research Part F: Traffic Psychology and …, 2024 - Elsevier
Autonomous vehicles equipped with automation driving assistance features are attracting
significant public attention for their safety, innovation, and efficiency. While existing research …

Effect of anthropomorphic design and hierarchical status on balancing self-serving bias: Accounting for education, ethnicity, and experience

M Wu, Z Li, KF Yuen - Computers in Human Behavior, 2024 - Elsevier
To address the issue of self-serving attributional bias linked to automation technology and
artificial intelligence (AI), this study recruited a gender-balanced sample to investigate the …