Workarounds as generative mechanisms for bottom‐up process innovation—Insights from a multiple case study
C Bartelheimer, V Wolf… - Information Systems …, 2023 - Wiley Online Library
Workarounds are goal‐driven deviations from the standard operating procedures performed
to overcome obstacles constraining day‐to‐day work. Despite starting as temporary fixes …
to overcome obstacles constraining day‐to‐day work. Despite starting as temporary fixes …
Shadow IT–systematic literature review
Shadow IT coexists with mandated information systems. Developed and applied by nonIT
domain experts, it is as a rule, but not exclusively, used for resolving nonroutine issues, for …
domain experts, it is as a rule, but not exclusively, used for resolving nonroutine issues, for …
Understanding individual user resistance and workarounds of enterprise social networks: the case of Service Ltd
J Choudrie, ED Zamani - Journal of Information Technology, 2016 - journals.sagepub.com
The purpose of this study is to explore the use of Enterprise Social Networks (ESN), namely,
Yammer and Chatter, using the lens of resistance and deployment of workarounds among …
Yammer and Chatter, using the lens of resistance and deployment of workarounds among …
Do healthcare professionals work around safety standards, and should we be worried? A sco** review
Background Healthcare staff adapt to challenges faced when delivering healthcare by using
workarounds. Sometimes, safety standards, the very things used to routinely mitigate risk in …
workarounds. Sometimes, safety standards, the very things used to routinely mitigate risk in …
[HTML][HTML] The coordination of workarounds: Insights from responses to misfits between local realities and a mandated global enterprise system
We investigate how employees react when confronted with an enterprise system (ES) that
does not fit with work processes dictated by local realities. We draw on interview data (n …
does not fit with work processes dictated by local realities. We draw on interview data (n …
Detecting temporal workarounds in business processes–A deep-learning-based method for analysing event log data
Business process management distinguishes the actual “as-is” and a prescribed “to-be”
state of a process. In practice, many different causes trigger a process's drifting away from its …
state of a process. In practice, many different causes trigger a process's drifting away from its …
Why work around the process? Analyzing workarounds through the lens of the theory of planned behavior
Workarounds are a common practice in a broad range of organizational and technological
contexts, which has received much attention in information systems research. They are …
contexts, which has received much attention in information systems research. They are …
[PDF][PDF] Prevent, redesign, adopt or ignore: improving healthcare using knowledge of workarounds
I Beerepoot, I Van De Weerd - 2018 - ingevandeweerd.nl
The complex and variable nature of healthcare work makes alignment of health information
systems to healthcare processes a challenge, causing the emergence of workarounds. We …
systems to healthcare processes a challenge, causing the emergence of workarounds. We …
[HTML][HTML] Working around inadequate information systems in the workplace: An empirical study in Romania
We explore how employees behave when faced with information systems (IS) that
inadequately support their work. Inadequate IS often induce workaround behaviour, a …
inadequately support their work. Inadequate IS often induce workaround behaviour, a …
[PDF][PDF] A human-centric approach to digital innovation projects in health care: Learnings from applying design thinking
Digital innovation is described to harbor great potential to improve health care. Yet, much of
this potential has not been realized. A number of context-specific factors are described to …
this potential has not been realized. A number of context-specific factors are described to …