A systematic literature review of user trust in AI-enabled systems: An HCI perspective
Abstract User trust in Artificial Intelligence (AI) enabled systems has been increasingly
recognized and proven as a key element to fostering adoption. It has been suggested that AI …
recognized and proven as a key element to fostering adoption. It has been suggested that AI …
Blockchain from the information systems perspective: Literature review, synthesis, and directions for future research
This paper profiled blockchain studies in information systems (IS) journals from 2016 to
2022. Drawing on the 443 selected articles from 77 IS journals, we proposed a classification …
2022. Drawing on the 443 selected articles from 77 IS journals, we proposed a classification …
Cryptocurrency: a panacea for economic growth and sustainability? A critical review of crypto innovation
Distributed ledger technology is highlighted as a solid tool to address social and ecological
challenges. Cryptocurrency is seen as a network with a socio-technical structure since the …
challenges. Cryptocurrency is seen as a network with a socio-technical structure since the …
Factors affecting user trust and intention in adopting chatbots: the moderating role of technology anxiety in insurtech
By 2030, the global chatbot market in the fintech industry is expected to reach 6.83 billion
USD (Vailshery), and while using chatbots, consumers might be unable to tell whether they …
USD (Vailshery), and while using chatbots, consumers might be unable to tell whether they …
Blockchain and cryptocurrency in human computer interaction: a systematic literature review and research agenda
We present a systematic literature review of cryptocurrency and blockchain research in
Human-Computer Interaction (HCI) published between 2014 and 2021. We aim to provide …
Human-Computer Interaction (HCI) published between 2014 and 2021. We aim to provide …
Chatbots as part of digital government service provision–a user perspective
Chatbots are taken up as part of digital government service provision. While the success of
chatbots for this purpose depends on these being accepted by their intended users, there is …
chatbots for this purpose depends on these being accepted by their intended users, there is …
[PDF][PDF] Text-based chatbot in financial sector: a systematic literature review
HD Wube, SZ Esubalew, FF Weldesellasie… - Data Sci. Financ …, 2022 - aimspress.com
Text-based chatbots are implemented in the financial sector to enhance the relationship
between the customer and services provided by the sector, and also to address external …
between the customer and services provided by the sector, and also to address external …
" Don't put all your eggs in one basket": How Cryptocurrency Users Choose and Secure Their Wallets
Cryptocurrency wallets come in various forms, each with unique usability and security
features. Through interviews with 24 users, we explore reasons for selecting wallets in …
features. Through interviews with 24 users, we explore reasons for selecting wallets in …
Determinants of llm-assisted decision-making
E Eigner, T Händler - arxiv preprint arxiv:2402.17385, 2024 - arxiv.org
Decision-making is a fundamental capability in everyday life. Large Language Models
(LLMs) provide multifaceted support in enhancing human decision-making processes …
(LLMs) provide multifaceted support in enhancing human decision-making processes …
Unifying recommender systems and conversational user interfaces
This paper considers unifying research on conversational user interfaces and recommender
systems. Studies on conversational user interfaces (CUIs) typically examine how …
systems. Studies on conversational user interfaces (CUIs) typically examine how …