Mental health conversational agents (aka chatbots) are widely studied for their potential to
offer accessible support to those experiencing mental health challenges. Previous surveys …

Trust is an important component of human-AI relationships and plays a major role in sha**
the reliance of users on online algorithmic decision support systems. With recent advances …

Conversational agents are being widely adopted across several domains to serve a variety
of purposes ranging from providing intelligent assistance to companionship. Recent …

Good mental health is imperative for one's wellbeing. While clinical mental disorder
treatments exist, self-care is an essential aspect of mental health. This paper explores the …

From automated customer support to virtual assistants, conversational agents have
transformed everyday interactions, yet despite phenomenal progress, no agent exists for …

Human intelligence continues to be essential in building ground-truth data, training sets, and
for evaluating a plethora of systems. The democratized and distributed nature of online …

A wealth of evidence across several domains indicates that goal setting improves
performance and learning by enabling individuals to commit their thoughts and actions to …

This paper considers unifying research on conversational user interfaces and recommender
systems. Studies on conversational user interfaces (CUIs) typically examine how …

Crowdsourcing is the practice of outsourcing a task that would otherwise be performed by
one or a few experts to a crowd of individuals. It is often used to collect large amounts of …

Crowd-powered conversational systems (CPCS) solicit the wisdom of crowds to quickly
respond to on-demand users' needs. The very factors that make this a viable solution---such …