The current study based on the Affective Events Theory attempted to empirically examine
how different types of workplace incivility affect employees' well-being and whether …

Purpose Drawing on the frustration-aggression-displacement (FAD) hypothesis, this study
investigates the link between supervisor incivility and workplace deviant behavior through …

Purpose The quality of service determines whether service firms can satisfy customers and
achieve business quality and sustainability. As contemporary service firms are dependent …

The increasing prevalence of workplace incivility has had several negative consequences
for frontline service employees (FSEs). Despite ample research on FSEs' experience of …

Purpose Conflict, between individuals and groups, in organizations is a common
phenomenon and can have varied implication for the employee and the organization. This …

This systematic literature review (SLR) explores the organisational drivers of workplace
deviance, focussing on recent studies to identify key factors influencing deviant behaviours …

Building on the social identity theory, this conceptual article proposes a process model to
understand the linkage between workplace humor and the social identity change …

Purpose Drawing upon social exchange theory, this study investigates how witnessed
incivility is related to psychological distress for employees. In addition, scholars dug deep …

This study intended to explore the pivotal role of mindfulness in fostering workplace
harmony in the Indian hospitality industry. The present study examines how workplace …

This study explores the relationship between workplace civility, work engagement and
workplace deviant behaviour, as well as the mediating role of work engagement in the …