Digitalization has disrupted how organizations collaborate and compete resulting in the
development of new collaborative value-creation networks such as the Digital Business …

Recent years have seen an increasing emphasis on open innovation by firms to keep pace
with the growing intricacy of products and services and the ever changing needs of the …

This study explores how a platform approach facilitates the implementation of advanced
service offerings in manufacturing firms. Understanding servitization through a platform …

Due to the popularity of social media, patients are increasingly using social media for the
social support exchange to improve health outcomes. To understand this phenomenon of …

This study uses the theories in trust and value co-creation to analyze how electronic Word-of-
Mouth (eWOM) affects purchase intention in social network sites (SNSs). In particular, we …

The use of social media creates the opportunity to turn organization-wide knowledge
sharing in the workplace from an intermittent, centralized knowledge management process …

Online product reviews are increasingly important for consumer decisions, yet we still know
little about how reviews are generated in the first place. In an effort to gather more reviews …

Despite the growing importance of online communities in creating knowledge and facilitating
collaboration, there has been limited research examining the role of leaders in such settings …

Social media such as forums, blogs and microblogs has been increasingly used for public
information sharing and opinions exchange nowadays. It has changed the way how online …

The sociotechnical systems (STS) approach provides a framework that is well suited to
grappling with many issues of work in organizations. By conceiving of work systems as …