Abstract This study analyzes Industrial Internet of Things (IIoT) business models in the
machine-to-machine (M2M) context. Thereby, it develops a conceptual framework to …

Compared with manufacturing, the modularization of services has rarely been dealt with,
despite its potential benefits. More specifically, the question of how to modularize services in …

Dieses Buch gibt einen Überblick über die betriebswirtschaftlichen Erkenntnisse für
Dienstleistungsunternehmungen. Dabei erfolgt eine Beschränkung auf die drei Funktionen …

This paper presents a typology for modular service design. The authors review engineering,
manufacturing, and service research literature and develop three key concepts for service …

Enterprise architecture supports organizational engineering in many ways. Service
orientation is regarded as dominant operations model for service providers--within and …

Purpose This study aims to explore service modularity in the context of digital technology
and environmental sustainability, particularly considering the transformative impacts of the …

Purpose This research investigates the systematic reuse of service concept elements within
modular service design, aiming to offer actionable insights into effective conceptualization of …

Das Service Engineering, also die systematische Entwicklung von Dienstleistungen, ist ein
noch junges Forschungsfeld. Dies mag manchen überraschen, sehen sich doch …

The field of Information Systems (IS) outsourcing has drawn considerable attention among
scientists and practitioners for the past fifteen years. The present book analyses why …

Purpose–The literature on modularity is extensive, but most research has been concerned
with the manufacturing sector and much less with the service sector. The purpose of this …