Chatbots' growing popularity has brought new challenges to HCI, having changed the
patterns of human interactions with computers. The increasing need to approximate …

There is a growing interest in chatbots, which are machine agents serving as natural
language user interfaces for data and service providers. However, no studies have …

In 2016, Microsoft launched Tay, an experimental artificial intelligence chat bot. Learning
from interactions with Twitter users, Tay was shut down after one day because of its obscene …

We are entering an era of AI-Mediated Communication (AI-MC) where interpersonal
communication is not only mediated by technology, but is optimized, augmented, or …

Government chatbots have become increasingly popular as artificial-intelligence-based
tools to improve communication between the government and its citizens. This study …

There is an extensive body of work on Intelligent Tutoring Systems: computer environments
for education, teaching and training that adapt to the needs of the individual learner. Work …

Intelligent conversational agents, or chatbots, can take on various identities and are
increasingly engaging in more human-centered conversations with persuasive goals …

This work presents some initial results of our research about the design and implementation
of “LiSA”(Link Student Assistant), a chatbot intended to help students in their campus life …

Reasons of reactions towards artificial intelligence (AI) performing hedonic tasks invites
attention. This research argues that the reference of comparison to assess AI's suitability for …

Conversational agents are attributed humanlike characteristics; in particular, they are often
assumed to have a gender. There is evidence that gender sets up expectations that have an …