Social robots, driven by cutting-edge technologies are designed to cater to various societal
needs, facilitating complex human interactions involving multiple users and stakeholders …

Service robots have increasingly been investigated in retailing. Previous studies mainly
focused on the effectiveness of recommendation with regard to a single robot, and whether …

In recent years, various service robots have been deployed in stores as recommendation
systems. Previous studies have sought to increase the influence of these robots by …

Nonverbal communication has the potential to enable robots to interact with customers in
service environments efficiently. While previous efforts in this domain have been paid to the …

In this study, we report a 6-month empirical study on a service robot deployed in a bakery
shop. Recently, potential applications of service robots have been increasingly explored …

More and more stores in Poland are adopting robots as customer assistants or promotional
tools. However, customer attitudes to such novelty remain unexplored. This study focused on …

Promotional media, such as paper posters and digital signage, are installed in shop**
malls to recommend products and services. However, it has been reported that many …

In recent years, the potential applications of social robots in retail environments have been
explored. Previous studies have mainly focused on the performance of a single robot and …

Service robots are used in a range of service situations, including those where they are
required to recommend products. However, when robots use subjective statements for …

Conversational robots play a pivotal role in conversational recommender systems, offering
recommendations that resonate with the user. In this study, we focused on the characteristics …