How do users experience moderation?: A systematic literature review

R Ma, Y You, X Gui, Y Kou - Proceedings of the ACM on Human …, 2023 - dl.acm.org
Researchers across various fields have investigated how users experience moderation
through different perspectives and methodologies. At present, there is a pressing need of …

Help, my game is toxic! first insights from a systematic literature review on intervention systems for toxic behaviors in online video games

M Wijkstra, K Rogers, RL Mandryk… - … Proceedings of the …, 2023 - dl.acm.org
Toxicity is a common problem in online games. Players regularly experience negative,
hateful, or inappropriate behavior during gameplay. Intervention systems can help combat …

Personalizing content moderation on social media: User perspectives on moderation choices, interface design, and labor

S Jhaver, AQ Zhang, QZ Chen, N Natarajan… - Proceedings of the …, 2023 - dl.acm.org
Social media platforms moderate content for each user by incorporating the outputs of both
platform-wide content moderation systems and, in some cases, user-configured personal …

“It's common and a part of being a content creator”: Understanding How Creators Experience and Cope with Hate and Harassment Online

K Thomas, PG Kelley, S Consolvo, P Samermit… - Proceedings of the …, 2022 - dl.acm.org
Content creators—social media personalities with large audiences on platforms like
Instagram, TikTok, and YouTube—face a heightened risk of online hate and harassment. We …

[HTML][HTML] Gender disparities in esports–An explanatory mixed-methods approach

B Kordyaka, L Pumplun, M Brunnhofer, B Kruse… - Computers in Human …, 2023 - Elsevier
Within the last decade, esports (ie, the competitive play of video games) has conquered
substantial parts of digital entertainment with annually increasing revenue and consumer …

Decolonizing Content Moderation: Does Uniform Global Community Standard Resemble Utopian Equality or Western Power Hegemony?

F Shahid, A Vashistha - Proceedings of the 2023 CHI Conference on …, 2023 - dl.acm.org
Social media platforms use content moderation to reduce and remove problematic content.
However, much of the discourse on the benefits and pitfalls of moderation has so far focused …

Designing word filter tools for creator-led comment moderation

S Jhaver, QZ Chen, D Knauss, AX Zhang - Proceedings of the 2022 CHI …, 2022 - dl.acm.org
Online social platforms centered around content creators often allow comments on content,
where creators can then moderate the comments they receive. As creators can face …

The cycle of toxicity: Exploring relationships between personality and player roles in toxic behavior in multiplayer online battle arena games

B Kordyaka, S Laato, K Jahn, J Hamari… - Proceedings of the ACM …, 2023 - dl.acm.org
Toxic behavior remains a salient challenge for online gaming environments, such as
multiplayer online battle arena video games (MOBAs). In this study, we sought to understand …

Towards leveraging AI-Based moderation to address emergent harassment in social virtual reality

K Schulenberg, L Li, G Freeman, S Zamanifard… - Proceedings of the …, 2023 - dl.acm.org
Extensive HCI research has investigated how to prevent and mitigate harassment in virtual
spaces, particularly by leveraging human-based and Artificial Intelligence (AI)-based …

[HTML][HTML] How perceived toxicity of gaming communities is associated with social capital, satisfaction of relatedness, and loneliness

J Frommel, D Johnson, RL Mandryk - Computers in Human Behavior …, 2023 - Elsevier
There are various benefits of playing multiplayer games, such as enjoyment, satisfaction of
basic psychological needs, facilitation of social relationships, and co** and recovery …