Ai for it operations (aiops) on cloud platforms: Reviews, opportunities and challenges

Q Cheng, D Sahoo, A Saha, W Yang, C Liu… - arxiv preprint arxiv …, 2023 - arxiv.org
Artificial Intelligence for IT operations (AIOps) aims to combine the power of AI with the big
data generated by IT Operations processes, particularly in cloud infrastructures, to provide …

Automatic root cause analysis via large language models for cloud incidents

Y Chen, H **e, M Ma, Y Kang, X Gao, L Shi… - Proceedings of the …, 2024 - dl.acm.org
Ensuring the reliability and availability of cloud services necessitates efficient root cause
analysis (RCA) for cloud incidents. Traditional RCA methods, which rely on manual …

Root cause analysis of failures in microservices through causal discovery

A Ikram, S Chakraborty, S Mitra… - Advances in …, 2022 - proceedings.neurips.cc
Most cloud applications use a large number of smaller sub-components (called
microservices) that interact with each other in the form of a complex graph to provide the …

Eadro: An end-to-end troubleshooting framework for microservices on multi-source data

C Lee, T Yang, Z Chen, Y Su… - 2023 IEEE/ACM 45th …, 2023 - ieeexplore.ieee.org
The complexity and dynamism of microservices pose significant challenges to system
reliability, and thereby, automated troubleshooting is crucial. Effective root cause localization …

Nezha: Interpretable fine-grained root causes analysis for microservices on multi-modal observability data

G Yu, P Chen, Y Li, H Chen, X Li, Z Zheng - Proceedings of the 31st …, 2023 - dl.acm.org
Root cause analysis (RCA) in large-scale microservice systems is a critical and challenging
task. To understand and localize root causes of unexpected faults, modern observability …

Failure diagnosis in microservice systems: A comprehensive survey and analysis

S Zhang, S **a, W Fan, B Shi, X **ong… - ACM Transactions on …, 2024 - dl.acm.org
Widely adopted for their scalability and flexibility, modern microservice systems present
unique failure diagnosis challenges due to their independent deployment and dynamic …

Robust multimodal failure detection for microservice systems

C Zhao, M Ma, Z Zhong, S Zhang, Z Tan… - Proceedings of the 29th …, 2023 - dl.acm.org
Proactive failure detection of instances is vitally essential to microservice systems because
an instance failure can propagate to the whole system and degrade the system's …

Robust failure diagnosis of microservice system through multimodal data

S Zhang, P **, Z Lin, Y Sun, B Zhang… - IEEE Transactions …, 2023 - ieeexplore.ieee.org
Automatic failure diagnosis is crucial for large microservice systems. Currently, most failure
diagnosis methods rely solely on single-modal data (ie, using either metrics, logs, or traces) …

Actionable and interpretable fault localization for recurring failures in online service systems

Z Li, N Zhao, M Li, X Lu, L Wang, D Chang… - Proceedings of the 30th …, 2022 - dl.acm.org
Fault localization is challenging in an online service system due to its monitoring data's large
volume and variety and complex dependencies across/within its components (eg, services …

Automated root causing of cloud incidents using in-context learning with GPT-4

X Zhang, S Ghosh, C Bansal, R Wang, M Ma… - … Proceedings of the …, 2024 - dl.acm.org
Root Cause Analysis (RCA) plays a pivotal role in the incident diagnosis process for cloud
services, requiring on-call engineers to identify the primary issues and implement corrective …