Continuous Improvement initiatives put in place the necessary elements to allow an
organisation to identify and implement improvements on an ongoing basis. Structured …

Purpose Process orientation is important for improving organizational performance. The
process view is considered a key enabler of digital transformation, and thus management …

This paper reports a structural equation model to relate three critical success factors for total
quality management (TQM)(ie managerial commitment, role of quality department, and …

This study deals with the moderating role of leadership in the relationship between
management control as part of total quality management (TQM) and business excellence in …

Total quality management (TQM) is a lean manufacturing tool that focuses on ensuring the
production of goods that meet design specifications and give customer satisfaction, both …

The purpose of this paper is to analyse the relationship between quality management,
performance appraisal and pay for performance in a sample of 203 manufacturing plants …

Scholars and practitioners alike have argued that performance review is prone to destructive
effects and negative outcomes in progressive work organizations with a total quality …

Business Excellence Models (BEM) have been adopted in the last decades to enhance
overall results in the medium and long term and promote a sustainable future for …

The past decade has seen many firms focusing on total quality management (TQM) as a
means of improving profits, market share, and competitiveness. In this paper, an attempt is …

The objective of this study is to examine the perception differences of TQM in Southeastern
Anatolia Project (GAP) region and find the relationship between education, experience …