For delivering products or services to their clients, organizations execute manifold business
processes. During such execution, upcoming process tasks need to be allocated to internal …

As resources are valuable assets, organizations have to decide which resources to allocate
to business process tasks in a way that the process is executed not only effectively but also …

Resource allocation, as a crucial task of business process management, has been widely
acknowledged by its importance for process performance improvement. Although some …

Resource allocation, as an integral part of business process management (BPM), is more
widely acknowledged by its importance for process-aware information systems. Despite the …

This book introduces students to business process management, an approach that aims to
align the organization's business processes with the demands of the marketplace …

In the context of business process management, the resources required by business
processes, such as workshop staff, manufacturing machines, etc., tend to follow certain …

Abstract Business Process Management (BPM) is concerned with continuously enhancing
business processes. However, this cannot be achieved without an effective Resource …

Organisations are constantly seeking new ways to improve operational efficiencies. This
research study investigates a novel way to identify potential efficiency gains in business …

Abstract The Internet of Things (IoT) is exploding, and this new technology affects all the
layers in any enterprise architecture, from infrastructure to business. To survive this new …

Resources tend to follow certain availability patterns, due to the maintenance cycles, work
shifts, etc. Such availability patterns heavily influence the efficiency and effectiveness of …