Fake online reviews: Literature review, synthesis, and directions for future research

Y Wu, EWT Ngai, P Wu, C Wu - Decision Support Systems, 2020 - Elsevier
Fake online reviews in e-commerce significantly affect online consumers, merchants, and,
as a result, market efficiency. Despite scholarly efforts to examine fake reviews, there still …

Fake reviews detection: A survey

R Mohawesh, S Xu, SN Tran, R Ollington… - Ieee …, 2021 - ieeexplore.ieee.org
In e-commerce, user reviews can play a significant role in determining the revenue of an
organisation. Online users rely on reviews before making decisions about any product and …

Explaining and predicting online review helpfulness: The role of content and reviewer-related signals

M Siering, J Muntermann, B Rajagopalan - Decision support systems, 2018 - Elsevier
Online reviews provide information about products and services valuable for consumers in
the context of purchase decision making. Online reviews also provide additional value to …

Customer perception of the deceptiveness of online product reviews: A speech act theory perspective

S Ansari, S Gupta - International Journal of Information Management, 2021 - Elsevier
With the presence of fake reviews on e-commerce platforms, the reliability of reviews
becomes questionable. The extant literature demonstrates the impact of fake reviews on …

A machine learning approach for the identification of the deceptive reviews in the hospitality sector using unique attributes and sentiment orientation

MR Martinez-Torres, SL Toral - Tourism Management, 2019 - Elsevier
The popularity of online reviews is causing a huge impact on consumers' purchase
intentions for goods and services. However, and hidden by the anonymity of the Internet …

IFND: a benchmark dataset for fake news detection

DK Sharma, S Garg - Complex & intelligent systems, 2023 - Springer
Spotting fake news is a critical problem nowadays. Social media are responsible for
propagating fake news. Fake news propagated over digital platforms generates confusion …

Ontology based sentiment analysis for fake review detection

DU Vidanagama, ATP Silva… - Expert Systems with …, 2022 - Elsevier
Majority of customers and manufacturers who tend to purchase and trade via e-commerce
websites primarily rely on reviews before making purchasing decisions and product …

[HTML][HTML] Design of review systems–A strategic instrument to shape online reviewing behavior and economic outcomes

D Gutt, J Neumann, S Zimmermann, D Kundisch… - The Journal of Strategic …, 2019 - Elsevier
As online reviews play a decisive role in consumers' purchase decisions, e-commerce
platforms are using review systems strategically to obtain a competitive advantage …

Detection of fake opinions using time series

A Heydari, M Tavakoli, N Salim - Expert Systems with Applications, 2016 - Elsevier
Today's e-commerce is highly depended on increasingly growing online customers' reviews
posted in opinion sharing websites. This fact, unfortunately, has tempted spammers to target …

Spam review detection using the linguistic and spammer behavioral methods

N Hussain, HT Mirza, I Hussain, F Iqbal… - IEEE Access, 2020 - ieeexplore.ieee.org
Online reviews regarding different products or services have become the main source to
determine public opinions. Consequently, manufacturers and sellers are extremely …