Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model

P Bhatnagr, A Rajesh, R Misra - Journal of Enterprise Information …, 2024‏ - emerald.com
Purpose This study builds on a conceptual model by integrating AI features–Perceived
intelligence (PIN) and anthropomorphism (PAN)–while extending expectation confirmation …

What drives to adopt Islamic banking products and services: is it shariah compliance or convenience?

KM Jamshed, B Uluyol - Journal of Islamic Marketing, 2024‏ - emerald.com
Purpose The main issue is whether customers prefer convenience over Shariah compliance
or the opposite when they decide their Islamic banking needs. The purpose of this paper is …

Islamic Financial Ethics and Customer Loyalty in the Islamic Finance Industry: A Review of Literature and Future Directions

A Tuqan, I Abdeljawad, I Saleem - … and Economic Sustainability in the Era …, 2024‏ - Springer
In this paper, a review of the literature was done to look at how Islamic financial ethics affect
customer loyalty in the Islamic finance industry. The review included articles from leading …

Fintech adoption and environmental performance in banks: exploring employee efficiency and green initiatives

MA Bhuiyan, MK Rahman, AK Patwary… - IEEE Transactions …, 2024‏ - ieeexplore.ieee.org
This study investigates how adopting fintech in banks influences environmental
performance, specifically focusing on employee efficiency and green initiatives such as …

Nurturing trust in Islamic banking within the metaverse for market success

M Al-Afeef, H Jaradat, RW Al-Smadi… - Journal of Islamic …, 2024‏ - emerald.com
Purpose This study aims to investigate the impact of trust in the metaverse on the Islamic
banking sector, particularly in facilitating market success. Additionally, it seeks to explore the …

Customer loyalty model in Islamic bank: mosque perspective

AS Iskandar, MNA Muhajir, E Erwin… - Journal of Islamic …, 2025‏ - emerald.com
Purpose This study aims to test the empirical Islamic bank customer loyalty model with the
perspective of mosques as customers. Design/methodology/approach The type of research …

Unveiling the potential of the Islamic fintech ecosystem in emerging markets

M Ajouz, F Abuamria - Al Qasimia University Journal of …, 2023‏ - journals.alqasimia.ac.ae
Islamic FinTech combines Islamic financial principles with advanced technology, offering a
unique approach to financial inclusion in emerging markets. This study aimed to examine …

Impact of service innovation and digital supply chain capability on risk protection in supporting online foods delivery

SL Teng, S Zailani, MK Rahman, MA Bhuiyan… - Kybernetes, 2024‏ - emerald.com
Purpose This study has aimed to investigate the impact of service innovation capabilities
(SIC), supply chain digitalization capabilities (SDC) and customer risk protection (CRP) …

Investigating the key drivers of client affiliation to Islamic banking in Oman

S Abdel-Gadir, MM Billah - Journal of Islamic Marketing, 2025‏ - emerald.com
Purpose The purpose of this study to explore the perception, satisfaction, awareness and
attitude levels of clients towards Islamic banking in Oman. By recognizing the elements …

Decision analysis of the non–adoption of digital Islamic banking by Indonesian consumers: a structured equation modelling approach

P Heriyati, K Nugraha, N Yadav… - Journal of Islamic …, 2025‏ - emerald.com
Purpose Use of digital Islamic banking services is not increasing in Indonesia, despite the
country's sizable Islamic population. This non-adoption might have resulted from consumer …