Omni-channel retailing is a popular strategy in a new retailing era when digitalization, social
media, big data and other emerging technologies (eg, Artificial Intelligence (AI), virtual reality …

Omnichannel retailing and post-pandemic recovery: building a research agenda | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …

Transforming from digitalization to digitization brings many new technologies to restructure
our life and life routines. In today's competitive world, internet infrastructures and banking …

Purpose This study's objectives are twofold; first, this paper aims to explore the determinants
of perceived benefit and perceived risk of Islamic Fintech. Second, this study examines the …

The aim of this study was to understand how omnichannel integration quality affects
customer loyalty through customer engagement and relationship program receptiveness …

Over the past 15 years, digital media platforms have revolutionized marketing, offering new
ways to reach, inform, engage, sell to, learn about, and provide service to customers. As a …

In order to meet consumer expectations for consistent, uniform, integrated services and
experiences across multiple retailing channels, many retailers have tried to create an omni …

Omnichannel marketing, the notion of seamless integration between channels to provide
consistent service experience for customers, has become one of the most crucial aspects of …

In an environment with digital disruptions, retailers must adopt a customer-centric approach
to survive and compete effectively. Retailers need to be agile and forward-looking in …

The omni-channel, as an emerging trend in retail, aims to coordinate processes and
technologies across supply and sales channels. The evolution of this concept is still nascent …