Virtual reality in tourism: a state-of-the-art review

J Beck, M Rainoldi, R Egger - Tourism review, 2019 - emerald.com
Purpose Emerging technologies, such as virtual reality (VR), have been influencing both the
tourism supply side and tourists alike. The purpose of this study is to analyse VR research in …

Co-creation of tourist experiences: A literature review

AC Campos, J Mendes, PO Valle… - Current Issues in …, 2018 - Taylor & Francis
This paper reviews the literature concerning co-creation of tourism experiences. It analyses
the theoretical underpinnings of co-creation and discusses key dimensions of the concept …

Metaverse as a driver for customer experience and value co-creation: implications for hospitality and tourism management and marketing

D Buhalis, MS Lin, D Leung - International Journal of Contemporary …, 2022 - emerald.com
Purpose Metaverse blends the physical and virtual worlds, revolutionizing how hospitality
customers and hospitality organizations facilitate the co-creation of transformational …

Brands are calling your AVATAR in Metaverse–A study to explore XR‐based gamification marketing activities & consumer‐based brand equity in virtual world

V Arya, R Sambyal, A Sharma… - Journal of Consumer …, 2024 - Wiley Online Library
Brands are moving towards the Metaverse (3D immersive virtual spaces), where the growth
of intangible products and nonfungible tokens (NFTs) are evolving into a new type of hybrid …

The digital revolution in the travel and tourism industry

T Pencarelli - Information technology & tourism, 2020 - Springer
The digital revolution is radically changing the world we live in. Sensors in smart homes are
able to interconnect devices such as thermostats, washing machines, television sets …

Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article

D Buhalis - Tourism Review, 2020 - emerald.com
Purpose Technology revolutionises the tourism industry and determines the strategy and
competitiveness of tourism organisations and destinations. This paper aims to explore the …

Technological disruptions in services: lessons from tourism and hospitality

D Buhalis, T Harwood, V Bogicevic, G Viglia… - Journal of service …, 2019 - emerald.com
Purpose Technological disruptions such as the Internet of Things and autonomous devices,
enhanced analytical capabilities (artificial intelligence) and rich media (virtual and …

Real-time co-creation and nowness service: lessons from tourism and hospitality

D Buhalis, Y Sinarta - Journal of Travel & Tourism Marketing, 2019 - Taylor & Francis
Brands take advantage of technology, social media and constant connectivity to foster
organic consumer engagement and interactions towards co-creating personalised customer …

[HTML][HTML] The impact of virtual, augmented and mixed reality technologies on the customer experience

C Flavián, S Ibáñez-Sánchez, C Orús - Journal of business research, 2019 - Elsevier
Abstract The arrival of Virtual-Reality, Augmented-Reality, and Mixed-Reality technologies is
sha** a new environment where physical and virtual objects are integrated at different …

Exploring the value of augmented reality for tourism

EE Cranmer, MC tom Dieck, P Fountoulaki - Tourism Management …, 2020 - Elsevier
Augmented reality (AR) is increasingly used as a marketing, information and experience
channel within the tourism industry. However, little is known with regards to the actual value …