This study aimed to find empirical evidence about the organisational culture that fits best
with a total quality management (TQM) system. Based on the classification developed by …

Purpose–The purpose of the paper is to discover quality dimensions for the health‐and‐
fitness industry and to examine the salient aspects of the quality‐management practices of …

Purpose The effect of the quality management system on service performance. The
mediating effect of service quality on the influence of the quality management system on …

Stress and bullying create severe pressure on workplace health. Although the connection
between quality management and health is beginning to be well established, the …

Even though much research has been carried out regarding various sustainability issues,
the research into cultural aspects of sustainability and quality is very limited. The purpose of …

In an increasingly volatile, globalized, and demanding market, Lean is the differential factor
that could increase companies' competitiveness and efficiency. In spite of the abundant …

Purpose The purpose of this paper is to establish the relationship between organizational
culture (OC) and total quality management (TQM) practices in the Indian construction …

O objetivo deste trabalho é identificar as principais motivações, benefícios e dificuldades na
certificação de Sistemas de Gestão da Qualidade ISO 9001 em empresas brasileiras …

La gestión de calidad total frecuentemente se relaciona con una mejora en los resultados
organizativos. De las diferentes dimensiones que engloban este concepto, las …

Taking a behavioral perspective on high‐performance work systems (HPWS), we examine
the role that organizational trust plays as a key psychological mechanism linking HPWS and …