The impact of corporate reputation and reputation damaging events on financial performance: Empirical evidence from the literature
N Gatzert - European management journal, 2015 - Elsevier
Corporate reputation and reputation risk are becoming increasingly relevant for firms, also
caused by its relevance for firm value. In this context, this paper provides a comprehensive …
caused by its relevance for firm value. In this context, this paper provides a comprehensive …
Reputational risks in banks: A review of research themes, frameworks, methods, and future research directions
This study examined the research trends on reputational risk in banks using a systematic
literature review and network analysis (SLRNA) approach on 35 research articles published …
literature review and network analysis (SLRNA) approach on 35 research articles published …
Investigating the impact of corporate social responsibility (CSR) on risk management practices
To date, the value of corporate social responsibility (CSR) activities has primarily been
measured through the company's reputation, with little attention given to exploring whether …
measured through the company's reputation, with little attention given to exploring whether …
Corporate reputation and reputation risk: Definition and measurement from a (risk) management perspective
C Eckert - The journal of risk finance, 2017 - emerald.com
Purpose The corporate reputation of a firm and reputation risk is becoming increasingly
important because of the rise of social media and the ongoing globalization. While defining …
important because of the rise of social media and the ongoing globalization. While defining …
Operational risk management and customer complaints: the role of product complexity as a moderator
Purpose The purpose of this paper is to examine the relationship between operational risk
management and customer complaints. It also determines whether product complexity …
management and customer complaints. It also determines whether product complexity …
Components and challenges of integrated cyber risk management
T Kosub - Zeitschrift für die gesamte Versicherungswissenschaft, 2015 - Springer
Cyber risk has become increasingly important as the severity and frequency of cyber
incidents is steadily on the rise. Cyber risk management is thus a necessity for businesses to …
incidents is steadily on the rise. Cyber risk management is thus a necessity for businesses to …
Supporting strategic success through enterprise-wide reputation risk management
Purpose–The purpose of this paper is to present a coherent and effective enterprise risk
management (ERM) framework that includes necessary steps and processes for integrating …
management (ERM) framework that includes necessary steps and processes for integrating …
Awareness, determinants and value of reputation risk management: Empirical evidence from the banking and insurance industry
D Heidinger, N Gatzert - Journal of Banking & Finance, 2018 - Elsevier
The aim of this paper is to empirically study reputation risk management in the US and
European banking and insurance industry, which has become increasingly important in …
European banking and insurance industry, which has become increasingly important in …
Surrounded by middlemen-how multi-sided platforms change the insurance industry
Multi-sided platforms (MSP) strongly affect markets and play a crucial part within the digital
and networked economy. Although empirical evidence indicates their occurrence in many …
and networked economy. Although empirical evidence indicates their occurrence in many …
What drives reputational risk? Evidence from textual risk disclosures in financial statements
The drivers of reputational risk are still far from explicit, making proactive risk management
and quantitative research rather difficult. The Basel Committee on Banking Supervision …
and quantitative research rather difficult. The Basel Committee on Banking Supervision …