The impact of corporate reputation and reputation damaging events on financial performance: Empirical evidence from the literature

N Gatzert - European management journal, 2015 - Elsevier
Corporate reputation and reputation risk are becoming increasingly relevant for firms, also
caused by its relevance for firm value. In this context, this paper provides a comprehensive …

Reputational risks in banks: A review of research themes, frameworks, methods, and future research directions

D Adeabah, C Andoh, S Asongu… - Journal of Economic …, 2023 - Wiley Online Library
This study examined the research trends on reputational risk in banks using a systematic
literature review and network analysis (SLRNA) approach on 35 research articles published …

Investigating the impact of corporate social responsibility (CSR) on risk management practices

H Lu, X Liu, L Falkenberg - Business & Society, 2022 - journals.sagepub.com
To date, the value of corporate social responsibility (CSR) activities has primarily been
measured through the company's reputation, with little attention given to exploring whether …

Corporate reputation and reputation risk: Definition and measurement from a (risk) management perspective

C Eckert - The journal of risk finance, 2017 - emerald.com
Purpose The corporate reputation of a firm and reputation risk is becoming increasingly
important because of the rise of social media and the ongoing globalization. While defining …

Operational risk management and customer complaints: the role of product complexity as a moderator

NF Abdul Rahim, ER Ahmed, MN Sarkawi… - Benchmarking: An …, 2019 - emerald.com
Purpose The purpose of this paper is to examine the relationship between operational risk
management and customer complaints. It also determines whether product complexity …

Components and challenges of integrated cyber risk management

T Kosub - Zeitschrift für die gesamte Versicherungswissenschaft, 2015 - Springer
Cyber risk has become increasingly important as the severity and frequency of cyber
incidents is steadily on the rise. Cyber risk management is thus a necessity for businesses to …

Supporting strategic success through enterprise-wide reputation risk management

N Gatzert, J Schmit - The Journal of Risk Finance, 2016 - emerald.com
Purpose–The purpose of this paper is to present a coherent and effective enterprise risk
management (ERM) framework that includes necessary steps and processes for integrating …

Awareness, determinants and value of reputation risk management: Empirical evidence from the banking and insurance industry

D Heidinger, N Gatzert - Journal of Banking & Finance, 2018 - Elsevier
The aim of this paper is to empirically study reputation risk management in the US and
European banking and insurance industry, which has become increasingly important in …

Surrounded by middlemen-how multi-sided platforms change the insurance industry

K Pousttchi, A Gleiss - Electronic Markets, 2019 - Springer
Multi-sided platforms (MSP) strongly affect markets and play a crucial part within the digital
and networked economy. Although empirical evidence indicates their occurrence in many …

What drives reputational risk? Evidence from textual risk disclosures in financial statements

X Zhu, Y Wang, J Li - Humanities and Social Sciences Communications, 2022 - nature.com
The drivers of reputational risk are still far from explicit, making proactive risk management
and quantitative research rather difficult. The Basel Committee on Banking Supervision …