This paper reviews the literature on patient satisfaction in primary health care settings.
Definitions and models of satisfaction are considered first. Attention is given to the …

Patient satisfaction has become a frequently researched outcome measure of the quality of
health-care delivery. This article reviews research of patient satisfaction after recent …

Purpose–Aims to investigate the structural relationships between out‐patient satisfaction
and service quality dimensions under a South Korea health care system where patients …

This paper examines the current state of the literature concerning the structure (ie,
conceptualization, taxonomy, and operationalization) of consumers' satisfaction evaluations …

Few studies have attempted to analyse preoperative factors that complicate the surgical
removal of impacted mandibular third molars. We studied this problem in two steps. We …

The acceptability of satisfaction as a quality indicator is qualified by several well known
measurement problems. This study examines the variability in satisfaction evaluations …

BACKGROUND: Patients with previous coronary artery bypass grafting often require
invasive coronary angiography (ICA). However, for these patients, the procedure is …

Little systematic information is available concerning the advantages and disadvantages of
participation in a clinical trial from the patients' point of view. Surveys were undertaken …

Satisfaction with medical care is frequently measured in health services research but for
many different reasons. The widening conceptualizations and uses of satisfaction reported …

BACKGROUND. It is now a requirement that patients' satisfaction with the services obtained
from their general practitioner should be surveyed. AIM. The aim of the study was to produce …