The role of trust in e-Government effectiveness, operational effectiveness and user satisfaction: Lessons from Saudi Arabia in e-G2B

R Santa, JB MacDonald, M Ferrer - Government information quarterly, 2019 - Elsevier
Electronic government (e-Government) systems are becoming an essential strategic tool in
the delivery of e-Government-to-Business services (e-G2B). The purpose of this research is …

Examining the influence of intermediaries in facilitating e-government adoption: An empirical investigation

V Weerakkody, R El-Haddadeh, F Al-Sobhi… - International journal of …, 2013 - Elsevier
The adoption and diffusion of electronic government is often impeded by many social and
individual factors relating to citizens. In this respect, intermediaries have emerged as a new …

Islamic bank customer satisfaction, trust, loyalty and word of mouth: the CREATOR model

SM Khan, M Ali, CH Puah, H Amin… - Journal of Islamic …, 2023 - emerald.com
Purpose This study aims to investigate two primary objectives. First, this study examines the
influence of modified service quality dimensions on Islamic bank customer satisfaction using …

Recent advances in e‐service in the public sector: state‐of‐the‐art and future trends

HS Hassan, E Shehab, J Peppard - Business Process Management …, 2011 - emerald.com
Purpose–This paper aims to thoroughly review the research literature concerning e‐service
in the public sector (2000‐2009) for the purpose of summarising and synthesising the …

E-government implementation: A bird's eye view of issues relating to costs, opportunities, benefits and risks

V Weerakkody, Z Irani, H Lee, I Osman… - Information systems …, 2015 - Springer
After more than a decade of comprehensive research work in the area of electronic
government (e-government), no attempt has yet been made to undertake a systematic …

Factors affecting citizens' adoption of e-government moderated by socio-cultural values in Saudi Arabia

M Alsaif - 2014 - etheses.bham.ac.uk
This study aims to consider the problems associated with the low response of citizens to the
adoption of e-government in develo** Arab countries, with a predominant focus on the …

An exploratory study on the role of intermediaries in delivering public services in Madinah City: Case of Saudi Arabia

F Al‐Sobhi, V Weerakkody… - … : People, Process and …, 2010 - emerald.com
Purpose–The purpose of this paper is to investigate the role of the intermediary in delivering
public services from government departments to different stakeholders (business and …

[PDF][PDF] Integrating IS success model with cybersecurity factors for e-government implementation in the Kingdom of Saudi Arabia

M Al-Zahrani - International Journal of Electrical and Computer …, 2020 - academia.edu
The electronic government (E-Gov) systems are currently getting recognized as an authentic
strategically tool in delivering E-services. Considering the development of information …

Measuring success of e-government of Saudi Arabia

A Basahel, M Yamin - International Journal of Information Technology, 2017 - Springer
E-government is a platform and method to provide government services to citizens as well
as other residents of a country, through an internet enabled platform. Quite regularly the e …

Using the UTAUT model to determine factors affecting acceptance and use of e-government services in the kingdom of Saudi Arabia

M Alshehri - 2013 - research-repository.griffith.edu.au
E-government has become a popular focus of government efforts in many countries around
the world. More and more governments around the world are introducing e-government as a …