Becoming Trusted Research Partners Through InfoExpress at The University of Toronto:(Re) Connecting Researchers to the Library

M Vrkljan, A Findley-Jones - Cases on Research Support Services in …, 2021 - igi-global.com
This case study discusses the importance of building initial trust in the relationship between
researcher and academic library. Primary coverage serves the experience of two small …

From the Editor: Introducing Reports From the Field

LEM Schmidt - Journal of Interlibrary Loan, Document Delivery & …, 2014 - Taylor & Francis
An obstacle to process improvement is like a river. You can always see the other side: your
vision of what your day would be like when you finally get past this obstacle. It is perfectly …