Customer is considered as the king in the world of business. The issue of customer
satisfaction in electronics home appliances has received greater attention from academics …

Nowadays sentiment analysis has become very important, mostly used for huge datasets
and helpful for researchers for applying methods and techniques. Amazon's food data is …

Customer churn is a vital and reoccurring problem facing most business industries,
particularly the telecommunications industry. Considering the fierce competition among …

In Bangladesh, customers are accustomed to electronic home appliances due to family
structure, higher income levels, and technological affiliation. The huge customer base …

This paper seeks to discuss the importance of customers' satisfaction in a business.
Business is not about achieving goals only but, should also focus on the customers' …

Purpose This study aims to explore the direct and indirect effects of sales opportunism and
sales conflict as well as of non-economic and economic satisfaction in business-to-business …

The increase in traditional and complementary medicine (TCM) methods has revealed the
necessity of determining relevant behavioral tendencies among healthcare users. In our …

This literature review examines the critical relationship between service quality and
customer satisfaction in the hospitality sector. The study synthesizes findings from numerous …

This chapter investigates the effect of customer orientation and CRM organization on hotel
financial performance. A model of enhancing hotel financial performance through customer …

Abstract Service failure is bound to happen, but dissatisfaction has always been undermined
by scholars previously. The present study investigates dissatisfaction factors in travel …