The research field of Business Process Management (BPM) has gradually developed as a
discipline situated within the computer, management and information systems sciences. Its …

Purpose The purpose of this paper is to determine the state-of-the-art in research on process
owners, a key role within business process management and process governance, and thus …

The world is blazing with change and digital innovation is fuelling the fire. Process
management can help channel the heat into useful work. Unfortunately, research on digital …

Blockchain is an unprecedented enabler and booster of business process innovation,
especially in the healthcare sector. Nonetheless, its transformational potential has yet to be …

Purpose The purpose of this paper is to introduce a new perspective on ambidextrous
innovation orientation looking at how the current digital transformation is accepted in the …

Context awareness is essential for successful business process management (BPM). So far,
research has covered relevant BPM context factors and context-aware process design, but …

The design and improvement of business processes is of central importance for realizing
benefits of information systems. A broad spectrum of methods has been proposed since the …

The COVID‐19 pandemic has forced organizations and employees worldwide to drastically
rethink their way of working. While drastic process changes normally tend to fail or are …

Purpose In several studies, it has been found that organizational performance is affected by
ambidextrous IT capabilities. Nevertheless, business processes are essential to the value …

Purpose The purpose of this paper is to explore how big data can shape ambidextrous
business process management (BPM) in terms of exploitation and exploration …