[HTML][HTML] Importance of soft skills and communication skills in tourism: viewpoint from tourists and future tourism employees

A Čuić Tanković, J Kapeš… - 6th International Scientific …, 2021 - repository.fthm.uniri.hr
Purpose–Besides possessing professional knowledge, tourism service providers need to
have expressed communication skills and soft skills in order to offer a better tourism service …

Tourist guides and job related problems, analysis and evidence from Jordan

A Ababneh - Journal of Quality Assurance in Hospitality & Tourism, 2017 - Taylor & Francis
This study investigates the challenges that professional Jordanian tourist guides may
encounter. The implication of this research stems from the fact that very little research, at …

The moderating role of information quality in the relationship between guides' communication skills and tour satisfaction

D Arabacıoğlu, BB Dedeoglu - Journal of Quality Assurance in …, 2023 - Taylor & Francis
This study aims to determine the moderating effect of the quality of information given by
guides on the relationship between guides' communication skills and tour satisfaction. The …

From work resources to safety performance: tour guides' job burnout and personality profiles matter

Y Li, Q Yu, Y Zou, J Zhang, J Liao - Current Issues in Tourism, 2024 - Taylor & Francis
Tour guides play an integral role in ensuring safe tourism; however, exactly how to improve
tour guides' safety performance remains unclear. Two studies were conducted in this …

Turist Rehberlerinin İletişim Becerilerinin Turistlerin Tur Deneyimi Üzerine Etkisi: Nevşehir İlinde Bir Araştırma/The Effect of Communication Skills of Tourist Guides on …

M Büyükkuru, Z Aslan - Mustafa Kemal Üniversitesi Sosyal Bilimler …, 2015 - dergipark.org.tr
Bu çalışmada, Nevşehir ilinde faaliyet gösteren Turist Rehberleri örneklem grubu esas
alınmak suretiyle, turist rehberlerinin iletişim becerilerinin turistlerin tur deneyimi üzerindeki …

Turist memnuniyetinde turist rehberinin rolü: Konya'da bir araştırma

T Arat, HÇ Bulut - Turist Rehberliği Dergisi (TURED), 2019 - dergipark.org.tr
Amaç ve Önem: Bu çalışmanın amacı turist memnuniyetini direk etkileyen turist rehberlerinin
iletişim becerilerinin öneminin ortaya konulması ve bu becerilerin tespit edilmesidir. Turizm …

The effect of interpretation performance of tour guides on memorable tour experiences and behavioural intentions

G Çapar, D Atçı - Journal of Eurasia Tourism Research, 2023 - dergipark.org.tr
Although considerable research has been conducted on interpretation in tourism and tour
guiding services, it has mainly focused on evaluating the interpretation or outcomes of it …

Impact of trust and technology on interprofessional collaboration in healthcare settings: An empirical analysis

R Palanisamy, N Taskin, J Verville - International Journal of e …, 2017 - igi-global.com
The increases in complexity of patient care, healthcare costs, and technological
advancements shifted the healthcare delivery to interprofessional collaborative care. The …

KÜLTÜREL VE DOĞAL MİRASIN SÜRDÜRÜLEBİLİRLİĞİNDE TURİST REHBERLERİNİN ROLÜNE İLİŞKİN TURİST ALGISI

G Çapar, U Yenipınar - Balıkesir Üniversitesi Sosyal Bilimler …, 2017 - dergipark.org.tr
Bu çalışmanın amacı, kültürel ve doğal mirasın sürdürülebilirliğinde turist rehberlerinin
rolüne ilişkin turist algısını ortaya çıkarmaktır. Çalışmada ayrıca kültürel ve doğal mirasın …

Rhetorical aspects of tour guiding: The Polish case

MM Bogdan, G Łasiński - Journal of Tourism and Cultural Change, 2019 - Taylor & Francis
Tour guides are a significant group of stakeholders in the tourism industry. They are
responsible for the quality of communication during excursions and ultimately determine the …