Job insecurity and the changing workplace: Recent developments and the future trends in job insecurity research

C Lee, GH Huang, SJ Ashford - Annual Review of …, 2018‏ - annualreviews.org
This article updates our understanding of the field of job insecurity (JI) by incorporating
studies across the globe since 2003, analyzes what we know, and offers ideas on how to …

Emotional intelligence in organizations

S Côté - Annu. Rev. Organ. Psychol. Organ. Behav., 2014‏ - annualreviews.org
Emotional intelligence (EI) is a set of abilities that pertain to emotions and emotional
information. EI has attracted considerable attention among organizational scholars, and …

COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics

HS Jung, YS Jung, HH Yoon - International journal of hospitality …, 2021‏ - Elsevier
COVID-19 has caused an unprecedented crisis in all industries around the world. This study
sought to verify that job insecurity, as perceived by deluxe hotel employees, significantly …

An affect-based model of recipients' responses to organizational change events

S Oreg, JM Bartunek, G Lee, B Do - Academy of Management …, 2018‏ - journals.aom.org
Following a long period during which scholarly attention was paid predominantly to the role
of change agents in organizational change, change recipients and their experiences have …

The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention

SJ Han, MA Bonn, M Cho - International Journal of Hospitality Management, 2016‏ - Elsevier
Employee turnover continues to represent one of the most significant challenges faced by
the US restaurant industry, and customer incivility is regarded as being related to this …

Does leadership still not need emotional intelligence? Continuing “The Great EI Debate”

MT Dasborough, NM Ashkanasy, RH Humphrey… - The Leadership …, 2022‏ - Elsevier
The study of emotional intelligence (EI) in the field of leadership, and in the organizational
sciences in general, has often been characterized by controversy and criticism. But the study …

Job insecurity and job performance: The moderating role of organizational justice and the mediating role of work engagement.

H Wang, C Lu, O Siu - Journal of applied psychology, 2015‏ - psycnet.apa.org
Organizational justice has been shown to play an important role in employees' affective and
performance outcomes particularly in uncertain contexts. In this study, we investigated the …

How does the usage of robots in hotels affect employees' turnover intention? A double-edged sword study

LX Zhang, JM Li, LL Wang, MY Mao… - Journal of Hospitality and …, 2023‏ - Elsevier
The purpose of this paper is to examine the double-edged sword effect of the usage of
robots on hotel employees' turnover intention. We also examined the mediating role of work …

Incivility, satisfaction and turnover intention of tourist hotel chefs: Moderating effects of emotional intelligence

HT Chen, CH Wang - International Journal of Contemporary …, 2019‏ - emerald.com
Purpose This study examines the relationships among workplace incivility, job satisfaction
and turnover intention for tourist hotel chefs. Furthermore, emotional intelligence is taken as …

The relation between emotional intelligence and job performance: A meta‐analysis

EH O'Boyle Jr, RH Humphrey… - Journal of …, 2011‏ - Wiley Online Library
This meta‐analysis builds upon a previous meta‐analysis by (1) including 65 per cent more
studies that have over twice the sample size to estimate the relationships between emotional …