ABSTRACT e-Commerce is the fastest-growing sales channel, while omni-channel retailing
is becoming the new retailing standard. Omni-channel logistics is an essential complex …

Purpose This paper investigates the economic performances of two business-to-consumer
(B2C) e-commerce last-mile delivery options–parcel lockers (PLs) and traditional home …

The service quality valuation of crowdsourcing logistics platforms can be considered as a
typical multi-index evaluation issue. Fermatean fuzzy numbers can fully express uncertain …

For the first time, the critical worldwide problem of prioritizing zero-emission last-mile
delivery (LMD) solutions for sustainable city logistics is addressed and solved in this article …

Crowd logistics (CL) can be understood as a concept in which logistics activities are
outsourced to the occasional drivers selected from a pool of private or public travelers, and …

Before the COVID-19 pandemic there had already been an increase in individual shipment
transportation including inner-city areas. During the pandemic and implementation of …

The e-commerce industry has experienced significant growth in the past decade, particularly
post-COVID. To accommodate such growth, the parcel delivery sector has also grown …

Crowdsourced delivery has various advantages over conventional delivery methods,
including a decrease in emissions and road congestion. These benefits grow as consumer …

The e-commerce industry has been develo** extremely dynamically for many years. This
development was intensified during the COVID-19 pandemic. According to the research …

The growth of e-commerce has been accompanied by concerns about its environmental
sustainability compared to that of bricks-and-mortar offline shop**. The media often …