Although earlier studies have been able to demonstrate how Europeans view service robots,
it is not empirically possible to make the same claim regarding Asians, particularly from …

Purpose–This study examines the relationship between service guarantee and service
quality in four and five star hotels in Malaysia. It also examines the role of empowerment as …

Textile and garments production involves a wide range of steps, beginning with the spinning
of fibers into yarn, then manufacturing to fabric and finally, adding value-enhancing …