Cutting-edge research in social media and interactive marketing: a review and research agenda

JW Peltier, AJ Dahl, L Drury, T Khan - Journal of Research in …, 2024‏ - emerald.com
Purpose Conceptual and empirical research over the past 20 years has moved the social
media (SM) literature beyond the embryotic stage to a well-developed academic discipline …

[HTML][HTML] Between brand attacks and broader narratives: How direct and indirect misinformation erode consumer trust

G Di Domenico, Y Ding - Current Opinion in Psychology, 2023‏ - Elsevier
Misinformation can take various forms, from political propaganda and health-related fake
news to conspiracy theories. This review investigates the consequences of both direct and …

Adopting the metaverse in the luxury hotel business: a cost–benefit perspective

M Zaman, PR Hasan, T Vo-Thanh, R Shams… - International Journal of …, 2024‏ - emerald.com
Purpose This study aims to examine the perceived values of the metaverse when adopting it
in the luxury hospitality business. Based on the cost–benefit perspective, this research …

Fake review detection in e-Commerce platforms using aspect-based sentiment analysis

P Hajek, L Hikkerova, JM Sahut - Journal of Business Research, 2023‏ - Elsevier
Consumers rely on internet user reviews. Existing sentiment-based detection systems fail to
capture consumer feelings regarding numerous aspects of products or services which …

[HTML][HTML] Quantum computing for market research

L Sáez-Ortuño, R Huertas-Garcia, S Forgas-Coll… - Journal of Innovation & …, 2024‏ - Elsevier
The digital ecosystem continues to expand around the world and is revolutionising the way
markets are researched. Indeed, consumer experiences are advertised and disseminated …

Hospitality customer intentions to write fake online reviews: a cross-cultural approach

M Zaman, CC Tan, MS Islam, KM Selem - International Journal of …, 2024‏ - Elsevier
This paper examines the antecedents and consequences of customer intentions to write
fake online reviews on Agoda. com as a case in the hospitality context. Brand nostalgia …

[HTML][HTML] Prosumers' intention to co-create business value and the moderating role of digital media usage

S Chatterjee, M Mariani, SF Wamba - Journal of Business Research, 2023‏ - Elsevier
The study identifies the factors impacting prosumers' intention for co-production and future
participation. It also investigates the moderating role of digital media usage in the …

Suspicion of online product reviews as fake: Cues and consequences

LJ Harrison-Walker, Y Jiang - Journal of Business Research, 2023‏ - Elsevier
Consumers rely on online reviews because they deem information from a third party to be
more credible than promotional communications. Unfortunately, not all online reviews are …

[HTML][HTML] Investigating reviewers' intentions to post fake vs. authentic reviews based on behavioral linguistic features

JM Kim, KK Park, M Mariani, SF Wamba - Technological forecasting and …, 2024‏ - Elsevier
Growing interest in peer-generated online reviews for product promotion has incentivized
online review manipulation. The latter is challenging to be detected. In this study, to discern …

Antecedents and consequences of fake reviews in a marketing approach: An overview and synthesis

JM Sahut, M Laroche, E Braune - Journal of Business Research, 2024‏ - Elsevier
Fake reviews, characterized as misleading, can be positive, negative, or neutral, varying
greatly across sectors and products. Their detrimental effects include reducing the …