Digitization of small and medium-size restaurant enterprises: the mediating role of owner/manager IT skill and moderating influence of COVID-19

EC Ocloo, IS Coffie, Z Bukari… - Cogent Business & …, 2024‏ - Taylor & Francis
Purpose The purpose of this study is to empirically examine the moderating effect of the
COVID-19 pandemic on SME digitization in the restaurant sub-sector of the hospitality …

Social media, external prestige and students' attitude towards postgraduate enrollment: a conditional process analysis across levels of university reputation

G Simiyu, J Komen, R Bonuke - SEISENSE Journal of …, 2019‏ - journal.seisense.com
Purpose-This paper aimed to determine the conditional effect of University reputation on the
indirect process of external prestige on the relationship between social media and students' …

Mediating effect of hardiness in the nexus of service quality and students' satisfaction of public universities in Ghana

I Amoako, E Anane, A Cobinnah - Cogent Education, 2023‏ - Taylor & Francis
The education sector as a service industry, is increasingly recognising the importance of
service quality, in their quest to heightened efforts to meet the ever-changing expectations of …

Fidelización y deserción de estudiantes de un Instituto Superior Tecnológico Público de Yauyucán-Cajamarca

MM Castillo Mora - 2021‏ - alicia.concytec.gob.pe
El trabajo de investigación presentado tuvo como objetivo determinar la relación entre
fidelización y deserción de los estudiantes de un instituto superior tecnológico público de …

Quality service delivery in tertiary institutions in Ghana: a comparative study of public and private universities

C Alomenu - 2023‏ - repository.londonmet.ac.uk
The tertiary educational sector contributes significantly to the socio-economic and cultural
development of Ghana and is crucial to the world economy at large. The sector is however …

[PDF][PDF] The role of institute reputation and student perceived value towards student loyalty for managing enrollments in Pakistani private heis

M AZEEM - 2020‏ - etd.uum.edu.my
In recent times, HEIs has been increasing interest in the behavioral and attitudinal intentions
that aims to achieve student loyalty and finally increase the enrollments. To achieve student …

Assessing Service Quality at the University of Cape Coast, Ghana

J Cudjoe - 2022‏ - ir.ucc.edu.gh
This study assessed service quality in the University of Cape Coast. The specific objectives
were to; identify the dimension of service quality that is most dominant in the University of …

Quality in Management Education Programme: The Perceptions of Lecturers and Students

EK Agormedah - 2020‏ - ir.ucc.edu.gh
Criticisms have been raised against the quality in Management Education Programme
(MEP) for failing to produce competent graduates for the job market. This study examined …

[PDF][PDF] DEPARTMENT OF PUBLISHING STUDIES

B Stephen - 2019‏ - academia.edu
Classrooms are very important when it comes to the academic environment due to the role
they play in either facilitating or hindering the teaching and learning process. It is where the …

Perception of Postgraduate Students on Customer Service at the School of Graduate Studies, University of Cape Coast

BK Addo-Nkrumah - Journal of Business and Enterprise …, 2019‏ - journal.ucc.edu.gh
The aim of this study was to examine the quality of service provided by the School of
Graduate Studies, University of Cape Coast to its students (customers). This study employed …