Background Plan–do–study–act (PDSA) cycles provide a structure for iterative testing of
changes to improve quality of systems. The method is widely accepted in healthcare …

Background The increased international focus on improving patient outcomes, safety and
quality of care has led stakeholders, policy makers and healthcare provider organizations to …

Background: The main purpose of this study was to identify factors that influence healthcare
quality in the Iranian context. Methods: Exploratory in-depth individual and focus group …

About one in ten patients are harmed during health care. This paper estimates the health,
financial and economic costs of this harm. Results indicate that patient harm exerts a …

Background The demand for the highest-quality patient care coupled with pressure on
funding has led to the increasing use of quality improvement (QI) methodologies from the …

Thinking of quality improvement (QI) as a principle-based approach to change provides
greater clarity about (a) the contribution QI offers to staff and patients,(b) how to differentiate …

Background A better understanding of factors influencing quality of medical service can
pinpoint better strategies for quality assurance in medical services. This study aimed to …

Introduction Patient and public involvement in healthcare planning, service development
and health‐related research has received significant attention. However, evidence about the …

Continuity of care and the patient experience Page 1 Continuity of care and the patient
experience Research paper Authors George Freeman Jane Hughes An Inquiry into the Quality …

Introduction Process map** provides insight into systems and processes in which
improvement interventions are introduced and is seen as useful in healthcare quality …