Progressing from process mining insights to process improvement: challenges and recommendations
Many organizations have adopted process mining to analyze their business processes, gain
insights into their performance, and identify improvement opportunities. Several academic …
insights into their performance, and identify improvement opportunities. Several academic …
A classification of process mining bottleneck analysis techniques for operational support
R Bemthuis, N van Slooten… - … Conference on e …, 2021 - research.utwente.nl
A bottleneck usually is a sub-process in the main process which delays the process. The
performance of a process can be increased by eliminating the bottlenecks. To this end …
performance of a process can be increased by eliminating the bottlenecks. To this end …
From Process Mining Insights to Process Improvement: All Talk and No Action?
Organizations from various domains use process mining to better understand, analyze, and
improve their business processes. While the overall value of process mining has been …
improve their business processes. While the overall value of process mining has been …
[PDF][PDF] Maturity status of ITIL incident management process among Saudi Arabian organizations
O AlShathry - International Journal of Applied Science and …, 2016 - researchgate.net
Incident Management is an intrinsic IT process that is visible to both customer and
businesses. Organizations should proactively adopt a healthy IT service management …
businesses. Organizations should proactively adopt a healthy IT service management …
From Loss of Interest to Denial: A Study on the Terminators of Process Mining Initiatives
Process mining has been used to obtain insights into work processes in various industries.
While there is plenty of evidence that process mining has helped a number of organizations …
While there is plenty of evidence that process mining has helped a number of organizations …
Discovering guard stage milestone models through hierarchical clustering
Processes executed on enterprise Information Systems (IS), such as ERP and CMS, are
artifact-centric. The execution of these processes is driven by the creation and evolution of …
artifact-centric. The execution of these processes is driven by the creation and evolution of …
SINIS: a method to select indicators for IT services
Measurement initiatives support organizations in the control, management and improvement
of their processes, products and services. IT services literature suggests proper identification …
of their processes, products and services. IT services literature suggests proper identification …
[PDF][PDF] The Impact of Software Quality Assurance on Incident Management of Information Technology Service Management (ITSM) A Field Study on Website's …
FO Al-Sheikh - 2017 - meu.edu.jo
تاكرش ىلع: ةيلاتلا تايصوتلا نم ددع حارتقإ مت تاجاتنتسلإا و ةساردلا جئاتن ىلع ادامتعإ ىلع
بجي اضيأ، يوديلا رابتخلأا لدب يكيتاموتلأا رابتخلإا ىلع دامتعلإا ةينورتكللإا عقاوملا ريوطت ع …
بجي اضيأ، يوديلا رابتخلأا لدب يكيتاموتلأا رابتخلإا ىلع دامتعلإا ةينورتكللإا عقاوملا ريوطت ع …
Business process modelling to improve incident management process
Business process management (BPM) is an approach focused on the continuous
improvement of business processes, providing for this a collection of best practices. These …
improvement of business processes, providing for this a collection of best practices. These …
[PDF][PDF] A process mining framework for continual service improvements
C Palanikumar - 2023 - essay.utwente.nl
The decision to pursue a postgraduate degree was a dilemma to leaving my family, friends,
and a well-paying job as a software engineer. On January 23, 2021, I took my one-way flight …
and a well-paying job as a software engineer. On January 23, 2021, I took my one-way flight …