Moving into the social and public sector, service design is becoming both more complex and
more participatory. This is reflected in the greater diversity and interrelatedness of …

The constitutional mandate gives the Ministry of Health of the Republic of Indonesia
confidence to provide the best service, especially in the health sector, provided by superior …

'This project has received funding from the European Union's Horizon 2020 research and
innovation programme under grant agreement No 770356. This publication reflects the …

In recent years, design has appeared in an ever-broadening range of government
processes and projects, particularly in cities. What has design become, such that its methods …

Whilst design politics is an increasingly topical focus in the design field, in practice, design
for policy has been normatively presented as a people-centric approach to public …

This paper aims to contribute to the scholarly debate on public service logic (PSL) by
deepening the understanding of how value propositions are created and altered. The PSL …

À partir d'un retour réflexif sur deux recherches-projets dans les domaines de la santé et de
l'habitat, cet article analyse la contribution du design social et ses effets aux plans …

ABSTRACT “Complexity” is ubiquitous in contemporary political commentary, where it is
invoked to justify innovative governance programs. However, the term lacks analytic clarity …

We address the design issue of mundane and strategic work in collaborative design. We do
so through an examination of a series of participatory design activities in building a flagship …

This paper frames the idea of design spaces in policy formulation identifying three types
(strong, weak, and non-design) and describing their characteristics on the basis of a three …