Food delivery service and restaurant: Friend or foe?
With food delivery services, customers can hire delivery workers to pick up food on their
behalf. To investigate the long-term impact of food delivery services on the restaurant …
behalf. To investigate the long-term impact of food delivery services on the restaurant …
Omnichannel retailers' return policy strategies in the presence of competition
An increasing number of omnichannel retailers operate physical and online channels and
implement various strategies that integrate both channels. For example, some retailers have …
implement various strategies that integrate both channels. For example, some retailers have …
The effects of BOPS implementation under different pricing strategies in omnichannel retailing
R Kong, L Luo, L Chen, MF Keblis - Transportation Research Part E …, 2020 - Elsevier
Many retailers have recently implemented buy online and pick up in store (BOPS) by
integrating their online and offline channels. In this paper, considering a retailer who sells …
integrating their online and offline channels. In this paper, considering a retailer who sells …
The effect of multichannel and omnichannel retailing on physical stores
Most retailers today sell products through an online channel in addition to traditional
physical stores. We investigate how such a multichannel or omnichannel retailer should …
physical stores. We investigate how such a multichannel or omnichannel retailer should …
Returns operations in omnichannel retailing with buy-online-and-return-to-store
Many retailers provide customers with product return flexibility by allowing them to buy
online and return to store (BORS). We consider a retailer who sells a product through both …
online and return to store (BORS). We consider a retailer who sells a product through both …
The impact of cross-selling on managing consumer returns in omnichannel operations
G Yang, G Ji - Omega, 2022 - Elsevier
This paper considers three innovative mechanisms associated with effectively managing
consumer returns for an omnichannel retailer that has both online channels and physical …
consumer returns for an omnichannel retailer that has both online channels and physical …
Game theoretical analysis of service effort timing scheme strategies in dual-channel supply chains
This study investigates a dual-channel supply chain that consists of a manufacturer and two
retailers wherein the manufacturer produces and supplies a single product to the retailers …
retailers wherein the manufacturer produces and supplies a single product to the retailers …
[HTML][HTML] Controlling inventories in omni/multi-channel distribution systems with variable customer order-sizes
P Berling, L Johansson, J Marklund - Omega, 2023 - Elsevier
The fast growth of e-commerce and omni/multi-channel retailing brings new challenges for
efficient inventory management. One such challenge concerns service differentiation across …
efficient inventory management. One such challenge concerns service differentiation across …
Benefit from a high store visiting cost in an omnichannel with BOPS
Y Feng, J Zhang, L Feng, G Zhu - Transportation Research Part E: Logistics …, 2022 - Elsevier
Omnichannel sales surge in the coronavirus pandemic. This paper establishes an analytical
model to study when a firm can benefit from implementing the omnichannel strategy of buy …
model to study when a firm can benefit from implementing the omnichannel strategy of buy …
Impacts of the COVID‐19 pandemic on grocery retail operations: An analytical model
The COVID‐19 pandemic has had profound effects on grocery retailers, forcing them to
make many operational changes in response to public health concerns and the shift in …
make many operational changes in response to public health concerns and the shift in …