Beyond pleasure and pain.

ET Higgins - American psychologist, 1997 - psycnet.apa.org
People approach pleasure and avoid pain. To discover the true nature of approach–
avoidance motivation, psychologists need to move beyond this hedonic principle to the …

Patterns of cognitive appraisal in emotion.

CA Smith, PC Ellsworth - Journal of personality and social …, 1985 - psycnet.apa.org
There has long been interest in describing emotional experience in terms of underlying
dimensions, but traditionally only two dimensions, pleasantness and arousal, have been …

Customer engagement: the construct, antecedents, and consequences

A Pansari, V Kumar - Journal of the Academy of Marketing Science, 2017 - Springer
In this study, we highlight the need and develop a framework for customer engagement (CE)
by reviewing the marketing literature and analyzing popular press articles. By understanding …

[BOOK][B] The cognitive structure of emotions

A Ortony, GL Clore, A Collins - 2022 - books.google.com
" Emotions have many facets. They involve feelings and experience, they involve physiology
and behavior, and they involve cognitions and conceptualizations. There are important …

[BOOK][B] The interpersonal world of the infant: A view from psychoanalysis and developmental psychology

DN Stern - 2018 - taylorfrancis.com
This book attempts to create a dialogue between the infant as revealed by the experimental
approach and as clinically reconstructed, in the service of resolving the contradiction …

Feeling and thinking: Preferences need no inferences.

RB Zajonc - American psychologist, 1980 - psycnet.apa.org
Affect is considered by most contemporary theories to be postcognitive, that is, to occur only
after considerable cognitive operations have been accomplished. Yet a number of …

[BOOK][B] The emotional brain: The mysterious underpinnings of emotional life

JE LeDoux - 1998 - books.google.com
What happens in our brains to make us feel fear, love, hate, anger, joy? do we control our
emotions, or do they control us? Do animals have emotions? How can traumatic …

Emotional intelligence

P Salovey, JD Mayer - Imagination, cognition and …, 1990 - journals.sagepub.com
This article presents a framework for emotional intelligence, a set of skills hypothesized to
contribute to the accurate appraisal and expression of emotion in oneself and in others, the …

[BOOK][B] Mental representations: A dual coding approach

A Paivio - 1990 - books.google.com
Page 1 OXFORD PSYCHOLOGY SERIES 9 Mental Representations A Dual Coding Approach
ALLAN PAIVIO DOMI MINA NUS TIO ILLU MEA OXFORD SCIENCE PUBLICATIONS Page 2 …

Customer loyalty: toward an integrated conceptual framework

AS Dick, K Basu - Journal of the academy of marketing science, 1994 - Springer
Customer loyalty is viewed as the strength of the relationship between an individual's
relative attitude and repeat patronage. The relationship is seen as mediated by social norms …