Building emotional support chatbots in the era of llms

Z Zheng, L Liao, Y Deng, L Nie - arxiv preprint arxiv:2308.11584, 2023 - arxiv.org
The integration of emotional support into various conversational scenarios presents
profound societal benefits, such as social interactions, mental health counseling, and …

Self-chats from large language models make small emotional support chatbot better

Z Zheng, L Liao, Y Deng, L Qin, L Nie - 2024 - ink.library.smu.edu.sg
Abstract Large Language Models (LLMs) have shown strong generalization abilities to excel
in various tasks, including emotion support conversations. However, deploying such LLMs …

[PDF][PDF] Generate Reflections and Paraphrases out of Distress Stories in Mental Health Forums

Z Wang - EPFL, 2022 - epfl.ch
Due to the increasing living pressure, pandemic and other social problems, more and more
people are suffering from emotional distress and mental health issues. However, the …

[PDF][PDF] What Makes a Conversation Satisfying and Engaging?—An Analysis on Reddit Distress Dialogues

SN Cetin - epfl.ch
Recently, AI-driven chatbots have gained interest to help people deal with emotional
distress and help them regulate emotion. However, since conversational data between …