The last decade in deep learning has brought on increasingly capable systems that are
deployed on a wide variety of applications. In natural language processing, the field has …

Estimation of a model's confidence on its outputs is critical for Conversational AI systems
based on large language models (LLMs), especially for reducing hallucination and …

Effective human-machine collaboration requires machine learning models to externalize
uncertainty, so users can reflect and intervene when necessary. For language models, these …

Conversation forecasting tasks a model with predicting the outcome of an unfolding
conversation. For instance, it can be applied in social media moderation to predict harmful …

One of the biggest problems facing online platforms today is the prevalence of so-called
“toxic” behavior, such as personal attacks, harassment, and general incivility. While a …