How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust

A Beldad, M De Jong, M Steehouder - Computers in human behavior, 2010 - Elsevier
Trust is generally assumed to be an important precondition for people's adoption of
electronic services. This paper provides an overview of the available research into the …

Web credibility assessment: Conceptualization, operationalization, variability, and models

W Choi, B Stvilia - Journal of the Association for Information …, 2015 - Wiley Online Library
This article reviews theoretical and empirical studies on information credibility, with
particular questions as to how scholars have conceptualized credibility, which is known as a …

The impact of channel integration on consumer responses in omni-channel retailing: The mediating effect of consumer empowerment

M Zhang, C Ren, GA Wang, Z He - Electronic commerce research and …, 2018 - Elsevier
In order to meet consumer expectations for consistent, uniform, integrated services and
experiences across multiple retailing channels, many retailers have tried to create an omni …

Why people participate in the sharing economy: an empirical investigation of Uber

ZWY Lee, TKH Chan, MS Balaji, AYL Chong - Internet research, 2018 - emerald.com
Purpose The purpose of this paper is to examine the effects of inhibiting, motivating, and
technological factors on users' intention to participate in the sharing economy …

An expectation-confirmation model of continuance intention to use mobile instant messaging

AP Oghuma, CF Libaque-Saenz, SF Wong… - Telematics and …, 2016 - Elsevier
Stiff competition in the mobile instant messaging (MIM) market underscores the importance
of continuance use of MIM to ensure sustainable growth of service providers. This paper …

When guests trust hosts for their words: Host description and trust in sharing economy

IP Tussyadiah, S Park - Tourism Management, 2018 - Elsevier
In order to better understand the dynamics of user behavior in the sharing economy platform,
a multi-stage study was conducted on how Airbnb hosts articulate themselves online and …

Effects of various characteristics of social commerce (s-commerce) on consumers' trust and trust performance

S Kim, H Park - International journal of information management, 2013 - Elsevier
The development of social networking sites (SNSs) has given rise to a new e-commerce
paradigm called social commerce (s-commerce). S-commerce is a subset of e-commerce …

Location information disclosure in location-based social network services: Privacy calculus, benefit structure, and gender differences

Y Sun, N Wang, XL Shen, JX Zhang - Computers in Human Behavior, 2015 - Elsevier
As the mechanisms underlying users' location information disclosure behavior under the
context of location-based social network services (LBSNS) have been rarely investigated …

A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents

DJ Kim, DL Ferrin, HR Rao - Decision support systems, 2008 - Elsevier
Are trust and risk important in consumers' electronic commerce purchasing decisions? What
are the antecedents of trust and risk in this context? How do trust and risk affect an Internet …

Self-disclosure in social networking sites: the role of perceived cost, perceived benefits and social influence

C Cheung, ZWY Lee, TKH Chan - Internet Research, 2015 - emerald.com
Purpose–The purpose of this paper is to examine the relative impacts of perceived cost,
perceived benefits, and social influence on self-disclosure behaviors in social networking …